AutoCAD 2010/2011/2012

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catwolfsf
Posts: 2
Registered: ‎09-24-2007
Message 21 of 29 (262 Views)

Re: Not shipping discs???

03-26-2009 05:19 PM in reply to: *Brian MacDonald
Brian, try going directly to http://subscription.autodesk.com to login instead of using the link in the email. The email link redirects your browser to make your trip to the download pages shorter. If you log directly into the site, you can navigate to the download pages from the Subscription Center Home Page. Look for the link Download your product software. Also, when you sent your help request to Autodesk you should have received an autoresponse with a Service Request number. Reply back with that number so I can see where you are held up.
Mentor
markdoel
Posts: 914
Registered: ‎04-11-2008
Message 22 of 29 (262 Views)

Re: Not shipping discs???

03-26-2009 07:49 PM in reply to: *Brian MacDonald
Autodesk provide a free download utility which sounds just like the one you paid for.....
*Terry W. Dotson
Message 23 of 29 (263 Views)

Re: Not shipping discs???

03-27-2009 07:02 AM in reply to: *Brian MacDonald
markdoel wrote:

> Autodesk provide a free download utility which sounds just like the
> one you paid for.....

Possibly, but if I'm not mistaken that was about a year ago and I've
been benefiting from this low cost utility for many, many years!

Terry
*Terry W. Dotson
Message 24 of 29 (263 Views)

Re: Not shipping discs???

03-27-2009 07:03 AM in reply to: *Brian MacDonald
markdoel wrote:

> Autodesk provide a free download utility which sounds just like the
> one you paid for.....

So if thats the case, why was Brian having download problems?

Terry
*Rick Moore
Message 25 of 29 (263 Views)

Re: Not shipping discs???

03-27-2009 07:21 AM in reply to: *Brian MacDonald
Brian has already said he isn't having download problems because he hasn't
got that far yet - it's problems with subcription site not getting to the
download page. The site seems to be a real mess in terms of reliabiltiy

Rick Moore, AIA
www.bgkarchitects.com
*Jason Piercey
Message 26 of 29 (263 Views)

Re: Not shipping discs???

03-27-2009 07:41 AM in reply to: *Brian MacDonald
I wonder if Brian has tried skipping the subscription site entirely
and simply tried to download a trial version instead?

"Rick Moore" wrote in message
news:6150717@discussion.autodesk.com...
Brian has already said he isn't having download problems because he hasn't
got that far yet - it's problems with subcription site not getting to the
download page. The site seems to be a real mess in terms of reliabiltiy

Rick Moore, AIA
www.bgkarchitects.com
*Brian MacDonald
Message 27 of 29 (263 Views)

Re: Not shipping discs???

03-27-2009 12:51 PM in reply to: *Brian MacDonald
No, we haven't tried a trial version, as that (as far as we understand) will
run out. This doesn't remedy the problem of being able to get to the page
that lets us order the discs (remember, I'm in Canada, and they are NOT
sending discs by default here... pilot program).

--
Brian MacDonald


"Jason Piercey" wrote in message
news:6150723@discussion.autodesk.com...
I wonder if Brian has tried skipping the subscription site entirely
and simply tried to download a trial version instead?

"Rick Moore" wrote in message
news:6150717@discussion.autodesk.com...
Brian has already said he isn't having download problems because he hasn't
got that far yet - it's problems with subcription site not getting to the
download page. The site seems to be a real mess in terms of reliabiltiy

Rick Moore, AIA
www.bgkarchitects.com
*Brian MacDonald
Message 28 of 29 (263 Views)

Re: Not shipping discs???

03-27-2009 12:57 PM in reply to: *Brian MacDonald
We have tried this also (navagation from front page, not any links). To no
avail. Our reseller is getting on this for us, as we don't have either the
time, nor patience to fiddle around any further. We'll wait till the discs
get here I guess.

--
Brian MacDonald


wrote in message news:6150379@discussion.autodesk.com...
Brian, try going directly to http://subscription.autodesk.com to login
instead of using the link in the email. The email link redirects your
browser to make your trip to the download pages shorter. If you log directly
into the site, you can navigate to the download pages from the Subscription
Center Home Page. Look for the link Download your product software.
Also, when you sent your help request to Autodesk you should have received
an autoresponse with a Service Request number. Reply back with that number
so I can see where you are held up.
*Jason Piercey
Message 29 of 29 (263 Views)

Re: Not shipping discs???

03-27-2009 01:02 PM in reply to: *Brian MacDonald
My point is: You can download a trial and use your serial number
to activate it ( your reseller can give you the information). I wasn't
suggesting it would solve the problem of getting the subscription
page to work or allow you to order discs but it would allow you to
install and use it without all the headache (assuming you can down-
load a trial, that is)



"Brian MacDonald" wrote in message
news:6150937@discussion.autodesk.com...
No, we haven't tried a trial version, as that (as far as we understand) will
run out. This doesn't remedy the problem of being able to get to the page
that lets us order the discs (remember, I'm in Canada, and they are NOT
sending discs by default here... pilot program).
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