I’m new to company I work for and I’m trying to make sure I don’t violate the license agreement on our AutoCAD 2010. My records show that we’re licensed for 2. We’ve got it installed on one workstation (single server) and I’ve been asked to install it on a laptop. My problem is, no one can tell me if this has been installed/activated anywhere else. My concern is that I’ll activate the laptop license and it will cripple the one on the workstation which is critical to our operations. How do I know for sure?
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Do you know the name and phone number of the reseller that your company bought it from? Give them a call.
(Support team is sleeping right now in NEW DELHI )
Go to http://registeronce.autodesk.com and log in.
What information do you see?
Now the problem with this is - you will need the username and password that was used for the original activation.
this is the wrong forum for your question. Autodesk has a forum dedicated to your problem over here
Direct customer service is called "Subscription" - if you are making yearly maintenance payments, thats what its for. There is a site where you can directly submit problems, including licensing questions.
Activiating an extra stand-alone license won't automatically deactivate another somewhere else on the system. You would be in violation of your license agreement though and could fail a future audit which is much more likely if you continue with not tracking where your software assets are. If you've passed the number of activations, you will be contacted by AutoDesk to ask about it. Tracking who has which licenses is one of the responsibilities of the purchaser. If you have nothing to go by already, this is a good opportunity to start (and to keep it up to date). If there aren't too many computers this can be done manually. There's a few IT tools which can assist in listing what each computer has installed, but those generally won't tell if it is licensed or not.