AutoCAD 2010/2011/2012

AutoCAD 2010/2011/2012

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Contributor
Automarcus
Posts: 18
Registered: ‎07-28-2005
Message 1 of 6 (2,987 Views)

fatal error, out of memory - ram not emptying

2987 Views, 5 Replies
10-04-2011 11:03 PM

Hi All

We have been having this problem in our offices since installing 2011 that we get crashes whereby we get a fatal error notice that there has been a fatal error, and AutoCAD is out of memory.

 

now what the drafters are being told is that AutoCAD and the company are working on the problem and for some reason the RAM is filling up, but not emptying... sounds sus to me.

 

Another story we have been told is that we have new 64 bit machines waiting for us with 12Gig Ram and windows 7, however "they" (they never say who they are) have had problems whereby the new platform is too fast for AutoCAD, and there are problems with Windows & as well.

 

now they never really give us the full picture.

 

does this sound like a load of BS? or is this a common issue at the moment?

 

Contributor
Automarcus
Posts: 18
Registered: ‎07-28-2005
Message 2 of 6 (2,914 Views)

Re: fatal error, out of memory - ram not emptying

10-05-2011 03:55 PM in reply to: Automarcus

Anyone?

Valued Mentor
martti.halminen
Posts: 349
Registered: ‎12-31-2009
Message 3 of 6 (2,902 Views)

Re: fatal error, out of memory - ram not emptying

10-06-2011 03:08 AM in reply to: Automarcus

Nothing odd about running out of memory if you are running on a 32-bit operating system. 2 GB  user accessible address space  isn't all that much, these days.

 

- Memory leaks are often seen on C and C++ programs, though usually those get corrected soon. Have you all relevant Service Packs/Product Updates etc. installed?

 

- Each new program version typically uses more memory than older ones, so if you were almost filling the memory with older versions, this growth might be enough to bring you to the limit.

 

- Depending on your data, might be a configuration problem. For example, I once saw a drawing that really hogged memory: 20 different layouts, each holding large raster areas. Turning off the "Cache model tab and all layouts" setting in Options helped for this.

 

--

 

Product Support
luconceicao
Posts: 583
Registered: ‎11-07-2007
Message 4 of 6 (2,895 Views)

Re: fatal error, out of memory - ram not emptying

10-06-2011 06:09 AM in reply to: Automarcus

Hi,

Good suggestions above, also check

Error: Out of memory

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2862058&linkID=9240817

 

Hope this helps,

Luciane

 

Luciane Conceição
Product Support Specialist
Autodesk, Inc.

Contributor
Automarcus
Posts: 18
Registered: ‎07-28-2005
Message 5 of 6 (2,882 Views)

Re: fatal error, out of memory - ram not emptying

10-06-2011 03:26 PM in reply to: martti.halminen

Hi Guys

thanks for your replies.

The thing is we are being told to restart our computers at lunch to clear the ram.

they are saying it doesnt empty untill the pc is turned off or rebooted...

They also say they are communicating with the Autodesk rep in australia about the problem.

Valued Mentor
martti.halminen
Posts: 349
Registered: ‎12-31-2009
Message 6 of 6 (2,876 Views)

Re: fatal error, out of memory - ram not emptying

10-07-2011 12:27 AM in reply to: Automarcus

autofatalerror wrote:

Hi Guys

thanks for your replies.

The thing is we are being told to restart our computers at lunch to clear the ram.

they are saying it doesnt empty untill the pc is turned off or rebooted...

They also say they are communicating with the Autodesk rep in australia about the problem.


That sounds like you have some serious operating system problems. Way back with Windows NT it had the problem that there wasn't a way for a program to return freed memory to the operating system, but on XP that isn't the case.

Anyway, killing AutoCAD (and any child processes it may have started) should normally be enough to free any memory it has allocated.

- Rebooting sure does that, too, but is a little bit overkill on ordinary cases.

 

--


 

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