Hello, i'm newbie here. i dunno how to create new post so i ask here.
I tried to print the layout from autocad, the autocad will freeze and it will prompt out the AutoCAD Application error message as the attachment below. Once click on "cancel", the application will shut down itself. Anyone can help me pls!!
*The printer is HP LaserJet P5225.
*Other program like Revit, MS Word and etc still able to print well.
*Computer spec: Windows 7-64bit, 12 GB RAM, Xeon processor.
*Installed with the HP original driver from original disc that given
Appreciate a lot on any help!
Solved! Go to Solution.
>> as the attachment below
Sorry, there is no attachment.
Some questions to isolate the problem:
- alfred -
Is it the attachment can answer your question? Because i'm not an expert in AutoCAD
But it happens everytime my friends and me facing the same issue when try to print in A3 through HP LaserJet P5225dn. Got a same condition between my friends and me is..we are using windows 7 (64 bits)...one of my friend, she using windows xp..she can print well..
Is this a common issue? or there is any way to fix this? thanks man!
if you would have clicked onto the "more info"-button, maybe that there would be some hints to continue.
But the type of message remembers me first to a MS-Framework error, and the second idea was that HP had often installed some printer-manager (showing you how much ink is in, plus other details) and this print-manager was based on Framework 1.1. That's commonly not installed anymore but maybe your friends's-XP has it.
Try first to get a new driver for this printer, if you don't find one install a driver that is compatible to your printer and use that.
If you have the choice during installation not to install any manager ==> don't install it (at least just to isolate the problem).
- alfred -
We have had this issue since we moved to a 64 bit os and solved it by making our own A3 paper size which is slightly smaller for the 64 bit systems on the server that hosts our A3 printers.
It seems that AutoCAD falls over when you select A3 paper for any printers but not our plotter other people have fixed it by using the universal driver we have been using our fix for a couple of years now.
Check out the Printing and Plotting section for advice on this.
Thanks for your suggestion and i tried it out..but the problem is once i clicked on print.. it was the whole AutoCAD hang as previous. The only thing i can do is end task.
Any other suggestion please!!
*Again, after i clicked on "print" button, the AutoCAD totally hang
>> Any other suggestion please!!
You got two other ideas ... have you tried them?
- alfred -
After dealing with the same Print crash problem on windows 7 32-bit and found a solution.
First we downloaded a POST SCRIPT driver from HP's website not the PCL version, unzip that file to the desktop, then go to printers and click add new printer, we used a driver from the unzipped file instead of a universal one supplied by windows or HP.
The PCL driver seemed to be causing the problem so make sure you source the latest post script version.
Hopefully this works for you too!