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mikecharbel
Posts: 43
Registered: ‎01-15-2013
Message 1 of 7 (242 Views)
Accepted Solution

civil 3d crashes on startup

242 Views, 6 Replies
03-19-2014 01:59 AM

iam using Civil 3d 2013

when i try to start civil 3d an error message appears :

 

FATAL ERROR : unhandled access violation reading 0xffffffff exception at f20a241eh

 

i tried "repair" and "reinstall" and it is still crashing on startup

please help

 

thank you

 

Hello

 

You are happy ... I am happy ...

 

So OK , please mark "Accept as Solution" and/or Kudos gladly accepted ...

 

 

*Expert Elite*
pendean
Posts: 23,364
Registered: ‎11-06-2003
Message 2 of 7 (220 Views)

Re: civil 3d crashes on startup

03-19-2014 04:04 AM in reply to: mikecharbel
Error message means nothing sadly: did this just start? What changed with your setup? What is your PC specs and OS?
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Active Contributor
mikecharbel
Posts: 43
Registered: ‎01-15-2013
Message 3 of 7 (216 Views)

Re: civil 3d crashes on startup

03-19-2014 04:43 AM in reply to: pendean

i dont know what changed with my setup , what do you mean ?

you can find attached pc specs and os

thank you

*Expert Elite*
braudpat
Posts: 2,335
Registered: ‎12-15-2006
Message 4 of 7 (207 Views)

Re: civil 3d crashes on startup

03-19-2014 06:05 AM in reply to: mikecharbel

Hello

 

Just an idea, could you install the SP 2 for CIVIL 2013 :

http://knowledge.autodesk.com/support/autocad-civil-3d/downloads/caas/downloads/content/autocad-civi...

 

Then launch CIVIL 2013 + SP 2 ...

... If OK ... please could you open your DWGs in RECOVER Mode and then Re-Save with an OTHER Name and then TEST ...

 

Please NEVER rewrite the original filename !!

 

Bye, Pat ( Supporting Troops )
If you are happy with my answer please mark "Accept as Solution" and if very happy please give me a Kudos (Compliment) - Thanks
Active Contributor
mikecharbel
Posts: 43
Registered: ‎01-15-2013
Message 5 of 7 (198 Views)

Re: civil 3d crashes on startup

03-19-2014 08:46 AM in reply to: braudpat

yesss that works

thank you very much :smileyhappy:

*Expert Elite*
braudpat
Posts: 2,335
Registered: ‎12-15-2006
Message 6 of 7 (193 Views)

Re: civil 3d crashes on startup

03-19-2014 08:51 AM in reply to: mikecharbel

 

Hello

 

You are happy ... I am happy ...

 

So OK , please mark "Accept as Solution" and/or Kudos gladly accepted ...

 

 

Bye, Pat ( Supporting Troops )
If you are happy with my answer please mark "Accept as Solution" and if very happy please give me a Kudos (Compliment) - Thanks
Active Contributor
mikecharbel
Posts: 43
Registered: ‎01-15-2013
Message 7 of 7 (173 Views)

Re: civil 3d crashes on startup

03-21-2014 08:10 AM in reply to: braudpat

sure :smileyhappy:

thank you again

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