AutoCAD 2010/2011/2012

AutoCAD 2010/2011/2012

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Distinguished Contributor
jrintisch
Posts: 106
Registered: ‎10-02-2008
Message 1 of 9 (295 Views)

Blue Screen when opening Drawing

295 Views, 8 Replies
02-06-2013 08:47 AM

Every few weeks when opening a drawing, my computer restarts (just plain crashes windows and it restarts automatically).  This only happens using AutoCAD, no other program has done this as of yet. I have no service packs installed and I haven't seen another post that refers to this problem.  When I click on "Check for solution", nothing comes up.

 

Jeremy

 

Blue Screen.jpg

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Nik-D
Posts: 224
Registered: ‎09-10-2012
Message 2 of 9 (286 Views)

Re: Blue Screen when opening Drawing

02-06-2013 12:07 PM in reply to: jrintisch

Have you been running that version of autocad on your machine for long? Try installing the service packs it can't hurt. Are you running 32bit or 64 bit autocad? if you are running 32bit, do you have a 64 bit OS?

*Expert Elite*
Alfred.NESWADBA
Posts: 9,600
Registered: ‎06-29-2007
Message 3 of 9 (280 Views)

Re: Blue Screen when opening Drawing

02-06-2013 12:12 PM in reply to: jrintisch

Hi,

 

IMHO when getting blue screen then you have a problem with the hardware or with the drivers controlling the hardware.


I would start working through the list of installed hardware and check for driver updates.

Plus: download test software doing RAM-tests, if available from your graphiccard-vendor try to get test-sw for your graphiccard-memory too.

 

Good luck, - alfred -

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Alfred NESWADBA
Ingenieur Studio HOLLAUS ... www.hollaus.at
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Distinguished Contributor
jrintisch
Posts: 106
Registered: ‎10-02-2008
Message 4 of 9 (277 Views)

Re: Blue Screen when opening Drawing

02-06-2013 12:32 PM in reply to: Alfred.NESWADBA

Good thoughts.  Just to give you some background, I use AutoCAD for 8 hours per day, 5 days a week and this problem occures roughly once a month.  I can't reproduce the error and it only occures when I have a drawing open and try opening another drawing.  Typically I have several drawings open at any given time and never have a problem.... just once every blue moon.

 

Also, I run a 64 bit system with a 64 bit version of CAD.

*Expert Elite*
Alfred.NESWADBA
Posts: 9,600
Registered: ‎06-29-2007
Message 5 of 9 (270 Views)

Re: Blue Screen when opening Drawing

02-06-2013 01:09 PM in reply to: jrintisch

Hi,

 

>> [...] and try opening another drawing.  Typically I have several drawings open

Then just as a guess: overheat or memory.

With the memory you can change the modules in the slots and look if the error occurs faster then.

 

- alfred -

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Alfred NESWADBA
Ingenieur Studio HOLLAUS ... www.hollaus.at
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Nik-D
Posts: 224
Registered: ‎09-10-2012
Message 6 of 9 (264 Views)

Re: Blue Screen when opening Drawing

02-06-2013 01:17 PM in reply to: jrintisch

Just a quick note: Alfred said that you could change the modules in the PC, what you could also do is reseat the modules whereby you remove the modules,  powere up, power off and reinstall the modules.

 

If its an overheating issue i would have expected the machine to crash using other apps apart form Autocad. which i think narrows the search. As Alfred said, new drivers is the place to start.

*Expert Elite*
dgorsman
Posts: 5,698
Registered: ‎10-12-2006
Message 7 of 9 (250 Views)

Re: Blue Screen when opening Drawing

02-06-2013 03:24 PM in reply to: Nik-D

Not entirely accurate on the overheating issue.  Few common programs push a computer as hard as AutoCAD does, so running something like Word, Excel, or IE won't cause the overheating/power draw that AutoCAD would.

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If you are going to fly by the seat of your pants, expect friction burns.
Adopt. Adapt. Overcome. Or be overcome.
A good question will be halfway to a good answer.


Distinguished Contributor
jrintisch
Posts: 106
Registered: ‎10-02-2008
Message 8 of 9 (248 Views)

Re: Blue Screen when opening Drawing

02-06-2013 03:36 PM in reply to: dgorsman

Overheating isn't the issue.  I work beside a cold window and with drawings up to 130Mb of 3d modules.  Today, I peaked at about 2Mb (absolute tops) with simple 2d drawings when I blue screened my computer.

 

I will bring all of these suggestions to our IT department.

 

Thanks everyone.

Mentor
Nik-D
Posts: 224
Registered: ‎09-10-2012
Message 9 of 9 (236 Views)

Re: Blue Screen when opening Drawing

02-07-2013 01:36 AM in reply to: jrintisch

Here is are some good tips some of which have been mentioned above

 

http://pcsupport.about.com/od/fixtheproblem/ht/stoperrors.htm

 

HTH

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