AutoCAD 2010/2011/2012

AutoCAD 2010/2011/2012

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Valued Contributor
jarrad27
Posts: 77
Registered: ‎06-01-2006
Message 1 of 9 (1,631 Views)

AutoCad freezing during file open process

1631 Views, 8 Replies
09-06-2011 04:20 AM

I am having issues with my computer completely freezing while performing a File, Open process. Let me try to explain this. I'm in drawing 1, I save it, then go to open drawing 2. Drawing 1 will save, the open file window pops up. With me so far? While navigating through the file directory tree, my computer freezes. I do not chose a file that freezes during opening. It is during the process of getting to the folder drawing 2 resides in, and then it freezes. This happens to me multiple times a day. Ctrl +Alt+Delete will not work. I have tried letting my computer sit, as you would with a program not responding, and it doesn't unfreeze. The only option I am left with is a hard reboot. The only other program I have running is my MS Outlook.

 

I have been back and forth with our IT person, and because he can't replicate the problem (after trying one file open), he can't figure it out, or doesn't want to.

 

I am running AutoCad 2012 with a Dell Precision T3500, 2.13ghz, intell xenon E5506 processor, and 4gb of RAM. After looking at the system requirements, and reading that 2012 needs a 3.0 or higher processor, could this be the route of my issue?

 

Thank you in advance for any help or suggestions. With a little luck, your responses will give me the ammo I need to battle it out with our IT person.

*Expert Elite*
Alfred.NESWADBA
Posts: 9,099
Registered: ‎06-29-2007
Message 2 of 9 (1,630 Views)

Betreff: AutoCad freezing during file open process

09-06-2011 05:15 AM in reply to: jarrad27

Hi,

 

does this open-problem only occur on network, only on a specific directory or does that also happen on local-harddisk-directories?

Do you also have such problems when you start MS-Word and navigate with the open-dialog to this directory? (try it 20 times, just to see difffernces in responding-time or hangup or ...)

 

- alfred -

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Alfred NESWADBA
Ingenieur Studio HOLLAUS ... www.hollaus.at
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Valued Contributor
jarrad27
Posts: 77
Registered: ‎06-01-2006
Message 3 of 9 (1,629 Views)

Betreff: AutoCad freezing during file open process

09-06-2011 05:20 AM in reply to: Alfred.NESWADBA

It happens on both network and local drives. I will try MS word, although we are still using 2003 office. Thank you for your response.

 

Jarrad

 

*Expert Elite*
Alfred.NESWADBA
Posts: 9,099
Registered: ‎06-29-2007
Message 4 of 9 (1,626 Views)

Betreff: AutoCad freezing during file open process

09-06-2011 05:26 AM in reply to: jarrad27

Hi,

 

for an administrator I would look into background-processes and turn off (for a few days) as much as possible.

So for example any security-options like antivir, defender, local firewall, ...

Next could be to temporary create a new account so you can login to your pc/windows with another profile, just for making sure that there are no user-specific settung. An additional try could be to get local administrator-rights .... ok, in that case you must have a very nice admin ;=)

 

Good luck, - alfred -

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Alfred NESWADBA
Ingenieur Studio HOLLAUS ... www.hollaus.at
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New Member
rreusch
Posts: 2
Registered: ‎03-26-2012
Message 5 of 9 (1,339 Views)

Re: AutoCad freezing during file open process

03-26-2012 06:42 AM in reply to: jarrad27

JARRAD27,

Hi, I have an new upgrade just installed at work . we went from 2006 to 2012. It sounds like I am having the same problem with freezing that you were. It doesn't do it all the time, but happens 3-4 times a day.

Did you figure out a fix ?

 

thanks

*Expert Elite*
drjohn
Posts: 1,718
Registered: ‎03-01-2006
Message 6 of 9 (1,331 Views)

Re: AutoCad freezing during file open process

03-26-2012 07:37 AM in reply to: rreusch

rreusch wrote:

JARRAD27,

Hi, I have an new upgrade just installed at work . we went from 2006 to 2012. It sounds like I am having the same problem with freezing that you were. It doesn't do it all the time, but happens 3-4 times a day.

Did you figure out a fix ?

 

thanks


Happen to be running Norton 360?  It is well known for not playing well with AutoCAD.  There is a fix on the Norton site.

 

HTH

 

Regards,

DJ

 

 

New Member
rreusch
Posts: 2
Registered: ‎03-26-2012
Message 7 of 9 (1,319 Views)

Re: AutoCad freezing during file open process

03-27-2012 08:50 AM in reply to: drjohn

DJ,

Thanks for the response.

I talked to IT, we are NOT running Norton virus protection.

Any other thoughts ?

 

Russ

Active Member
VERBarchitecture
Posts: 6
Registered: ‎03-29-2013
Message 8 of 9 (521 Views)

Re: AutoCad freezing during file open process

08-15-2013 01:45 PM in reply to: jarrad27

This is happening to me as well.  i am running windows 8 through bootcamp on a mac.  it only happens after a do a windows update.  It is a huge waist of my time though.  Anyone have  fix?

Active Member
VERBarchitecture
Posts: 6
Registered: ‎03-29-2013
Message 9 of 9 (520 Views)

Re: AutoCad freezing during file open process

08-15-2013 01:46 PM in reply to: VERBarchitecture

waste not waist..  hahahah

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