Autocad 2010 crashing when plotting on Windows 7

[asforza21]

Our office just got new computers (Dell) with Windows 7 operating systems. I transfered the license from my old computer to the new for 2010 AutoCAD.  Everything is working fine with the exception that when I plot to PDF, AutoCAD crashes. The PDF gets made but CAD closes and nothing saves. My coworker has a similar problem - She is now running AutoCAD 2008 on Windows 7 and her CAD crashes when she sends an 11x17 size sheet to the printer. Everything works fine when she prints to PDF or prints other size sheets.

Any suggestions, or is anyone having this problem?

Thank you for your help!

[dmfrazier]

Win 7 32- or 64-bit?

Do the machines meet or exceed system requirements listed here?:

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/System-...

What PDF driver are you using?

Are you using PC3 files, and if so, sharing them?

[pendean]

HP Printers require teh HP UNIVERSAL PRINTER DRIVER, from HP, to work as you wish.

[asforza21]

Win 7 32- or 64-bit? 64-bit

Do the machines meet or exceed system requirements listed here?: machine meets and exeeds these requirements

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/System-...

What PDF driver are you using? I have tried all of the options that save the files as a PDF

Are you using PC3 files, and if so, sharing them? I am not sharing them

[asforza21]

Does printing to PDF have a relation with HP printers?

[dmfrazier]

"I have tried all of the options that save the files as a PDF"

I have to assume this means you have tried all of the built-in commands/methods which produce a PDF using AutoCAD's DWG to PDF driver.  Is that a fair assumption?

If not, please be more specific.

If so, I think it would help if you could please do this:

• Run  _plottermanager
• Find and double-click DWG To PDF.pc3
• Copy an image of the Plotter Configuration Editor window showing the General tab (perhaps using the Snipping Tool)
• Insert a copy of that image into a reply to this post

Thanks.

By the way, I know you transferred your licenses, but when you installed the software, were you able to also install any Service Pack(s)?