AutoCAD 2007/2008/2009

AutoCAD 2007/2008/2009

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Active Member
msbhander
Posts: 7
Registered: ‎11-10-2011
Message 1 of 15 (4,392 Views)

Autocad 2009 Your license has expired. You can no longer use this product.

4392 Views, 14 Replies
11-10-2011 10:52 AM

I am running Autocad 2009 on Windows XP for a project.  The application was installed a temp license was provided until our standalone licenses came in. When the new license came in I was informed to uninstalled and Reinstalled Autocad 2009 so the new serial number would take.  Problem is it took but didn't reset the license.  Currently whenever the application is launch it gives the following message "Your license has expired. You can no longer use this product.". We verified in the registry the serial number is up to date not sure about the product key.  Not sure what else we can do.

 

 

Any assistance that can be offered would be greatly appreciated.
.

*Expert Elite*
Patchy
Posts: 6,267
Registered: ‎09-16-2009
Message 2 of 15 (4,386 Views)

Re: Autocad 2009 Your license has expired. You can no longer use this product.

11-10-2011 11:07 AM in reply to: msbhander

So how long ago you installed this 2009 Autocad, and it runs until "Now" you just received the license ?

The time of the events kind of fuzzy

Active Member
msbhander
Posts: 7
Registered: ‎11-10-2011
Message 3 of 15 (4,382 Views)

Re: Autocad 2009 Your license has expired. You can no longer use this product.

11-10-2011 11:12 AM in reply to: Patchy

Sorry let me clarrify

 

Installed autocad with temporary license a month ago. That expired earlier this week received message in orginal post and title of post.

 

Rinstalled autocad with new serial number and product key on two different machines and still receiving the error messag even though the new serial and product numbers are valid.  Can't get to re-activate or activation screen the application gives the error message and it shuts down.

*Expert Elite*
Patchy
Posts: 6,267
Registered: ‎09-16-2009
Message 4 of 15 (4,374 Views)

Re: Autocad 2009 Your license has expired. You can no longer use this product.

11-10-2011 11:28 AM in reply to: msbhander

Did you activate them on-line or you keyed in the activation code? Activation code changes everytime you activate.

 

Still having trouble?

 

http://usa.autodesk.com/adsk/servlet/item?siteID=123112&id=13682581

Active Member
msbhander
Posts: 7
Registered: ‎11-10-2011
Message 5 of 15 (4,362 Views)

Re: Autocad 2009 Your license has expired. You can no longer use this product.

11-10-2011 01:07 PM in reply to: Patchy

Keyed in the temporary activation code.

 

Now I can't get to the activation screen to activate or key in the code.

*Expert Elite*
Patchy
Posts: 6,267
Registered: ‎09-16-2009
Message 6 of 15 (4,358 Views)

Re: Autocad 2009 Your license has expired. You can no longer use this product.

11-10-2011 01:23 PM in reply to: msbhander

The request code has to match activation code Autodesk sent to you by Email or Fax.

or you have to activate your request online.

in Autocad, type in ABOUT,  click Product Information..., click Activate.

 

 

*Expert Elite*
pendean
Posts: 22,674
Registered: ‎11-06-2003
Message 7 of 15 (4,352 Views)

Re: Autocad 2009 Your license has expired. You can no longer use this product.

11-10-2011 02:11 PM in reply to: msbhander

Did you buy this license from a company called Software Media Express (typical provided serial number is 315-XXXXXXX or 666-XXXXXXX), or from eBay? Or did you all buy out another company's AutoCAD licenses during a take-over or swap, or trade?

 

PS, do not post your serial number here if you are tempted to do so.

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Active Member
msbhander
Posts: 7
Registered: ‎11-10-2011
Message 8 of 15 (4,349 Views)

Re: Autocad 2009 Your license has expired. You can no longer use this product.

11-10-2011 02:38 PM in reply to: pendean

No bought it directly from autodesk.  Through corporate purchasing not sure what to try.  Checked the registry serial number is correct so is product key but no luck in opening app to get to the about or activations screen.  Opened a case with Autodesk as well. 

*Expert Elite*
JDMather
Posts: 27,075
Registered: ‎04-20-2006
Message 9 of 15 (4,344 Views)

Re: Autocad 2009 Your license has expired. You can no longer use this product.

11-10-2011 03:42 PM in reply to: msbhander

How long ago did you purchase this 2009 seat?

 

Too late now, but your first mistake was to uninstall - all you needed to do was go to Help>About AutoCAD>Product Information and click Change Serial Number and then follow the on-screen instructions to activate your new license.

 

But something sounds fishy about this whole story.
Directly from Autodesk?  What reseller?  When?

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Active Member
msbhander
Posts: 7
Registered: ‎11-10-2011
Message 10 of 15 (4,320 Views)

Re: Autocad 2009 Your license has expired. You can no longer use this product.

11-11-2011 10:02 AM in reply to: JDMather

A month ago well the seat just actually arrived in the last week.  Intially its an autocad 2012 seat and with a subscription it was downgraded to a 2009 license,serial number, product key.

 

Whats fishy about all this? LOL I work for a company that solely had network licenses.  We just purchased stand alone copies for a project.  As far as purchasing I sent a PO to our IT purchasing they processed the licesning order beyond that I am not sure its all handled on their end. 

 

Regardless autodesk told me to uninstall\resintall and secondly.  The application wouldn't open once the license had expired.  I'll see what the autodesk registration folks have to say if nothing else maybe they'll transfer me to technical support.

 

 

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