Troubles with "Unhandled access violation"

[Anonymous]

While rendering a drawing (with Autodesk Architectural Desktop 3.3) I had
the following message:

«Eccezione C0000005 (Access Violation Reading 0x2267706a) non gestita
all'indirizzo 7801269Ch»

or

«Eccezione C0000005 (Access Violation Reading 0x226770ce) non gestita
all'indirizzo 63D317D9h»

then, trying to return to the isometric view:

«FATAL ERROR: Unhandled Access Violation Readingo 0x226770ce
Exception at 63d317d9h»

How can I try to face this kind of errors?

Thank you very much

Arch. Daniele Biffino
Viale del Tramonto, 3
I - 74010 Statte (Taranto - Italy)

[Anonymous]

Daniele,

Try running AUDIT ont he drawing as it may be a drawing corruption causing
this problem. Make sure you have all updates installed and also check in the
ADT discussion group for suggestion as well as the online Knowledge Base
http://support.autodesk.com.

Sincerely,

Shaan Hurley
Autodesk, Inc.

"Daniele Biffino" wrote in message
news:E742CA764D36CF61DB03077E8B141903@in.WebX.maYIadrTaRb...
> While rendering a drawing (with Autodesk Architectural Desktop 3.3) I had
> the following message:
>
> «Eccezione C0000005 (Access Violation Reading 0x2267706a) non gestita
> all'indirizzo 7801269Ch»
>
> or
>
> «Eccezione C0000005 (Access Violation Reading 0x226770ce) non gestita
> all'indirizzo 63D317D9h»
>
> then, trying to return to the isometric view:
>
> «FATAL ERROR: Unhandled Access Violation Readingo 0x226770ce
> Exception at 63d317d9h»
>
> How can I try to face this kind of errors?
>
> Thank you very much
>
> Arch. Daniele Biffino
> Viale del Tramonto, 3
> I - 74010 Statte (Taranto - Italy)
>
>
>

[Anonymous]

Well, I run audit but there were no errors in the file. I started again
several times by running "w-block" command and each time I used a step by
step procedure: I try to run render without assigning materials, then I
begin to create one material and assign it (usually by layer) and run render
again. I go on till I start to have error messages. Usually, after the first
error message, I can go on using the photo real render instead of
photoraytrace. I noticed that the error messages start to appear, in each
"step by step" procedure (I made 3 of them today), in different times and
situation, but allways after a render was launched.
I don't know what to do futher....

Thank you again!

--
Daniele Biffino
Viale del Tramonto, 3
74010 Statte (TA)

"Shaan Hurley" ha scritto nel messaggio
news:47FFB01F96716B70E16008D9515B71E7@in.WebX.maYIadrTaRb...
> Daniele,
>
> Try running AUDIT ont he drawing as it may be a drawing corruption causing
> this problem. Make sure you have all updates installed and also check in
the
> ADT discussion group for suggestion as well as the online Knowledge Base
> http://support.autodesk.com.
>
> Sincerely,
>
> Shaan Hurley
> Autodesk, Inc.

[Anonymous]

Daniele,

Have a look in the online Knowledge Base at the below topics for
possibilities. It could also be a corrupted drawing for which Audit cannot
detect the issue or a corrupted installation of ADT. I am not seeing
anything previously reported with this specific error.

http://support.autodesk.com/getDoc.asp?id=TS73396

Sincerely,

Shaan Hurley (not Product Support)
Platform Technologies Group
Autodesk, Inc.

"Daniele Biffino" wrote in message
news:6136D205DE2FE035DA3E8CA7034EE618@in.WebX.maYIadrTaRb...
> Well, I run audit but there were no errors in the file. I started again
> several times by running "w-block" command and each time I used a step by
> step procedure: I try to run render without assigning materials, then I
> begin to create one material and assign it (usually by layer) and run
render
> again. I go on till I start to have error messages. Usually, after the
first
> error message, I can go on using the photo real render instead of
> photoraytrace. I noticed that the error messages start to appear, in each
> "step by step" procedure (I made 3 of them today), in different times and
> situation, but allways after a render was launched.
> I don't know what to do futher....
>
> Thank you again!
>
> --
> Daniele Biffino
> Viale del Tramonto, 3
> 74010 Statte (TA)
>

[Anonymous]

Thank you, Shaan

I looked in the Knowledge Base in this afternoon, but I was not able to find
anything usefull. I found the topic TS73396 yesterday, but after checking
the file I noticed that render material paths are not exceeding 100
charachters. I don't know what else I can do...
Can I ask you what does ADT stands for?

--
Daniele Biffino
Viale del Tramonto, 3
74010 Statte (TA)
"Shaan Hurley" ha scritto nel messaggio
news:0A8AB63AE57A2DAB71CEB4D119027476@in.WebX.maYIadrTaRb...
> Daniele,
>
> Have a look in the online Knowledge Base at the below topics for
> possibilities. It could also be a corrupted drawing for which Audit cannot
> detect the issue or a corrupted installation of ADT. I am not seeing
> anything previously reported with this specific error.
>
> http://support.autodesk.com/getDoc.asp?id=TS73396
>
> Sincerely,
>
> Shaan Hurley (not Product Support)
> Platform Technologies Group
> Autodesk, Inc.

[Anonymous]

ADT stands for Architectural Desktop which is what you mentioned you were
using. I am not sure what else could be causing this. When did it start and
have you imported data from other applications into the file?


Sincerely,

Shaan Hurley
Platform Technologies Group
Autodesk, Inc.

"Daniele Biffino" wrote in message
news:4690BB2F0E46B8539A497564CA23B862@in.WebX.maYIadrTaRb...
> Thank you, Shaan
>
> I looked in the Knowledge Base in this afternoon, but I was not able to
find
> anything usefull. I found the topic TS73396 yesterday, but after checking
> the file I noticed that render material paths are not exceeding 100
> charachters. I don't know what else I can do...
> Can I ask you what does ADT stands for?
>
> --
> Daniele Biffino
> Viale del Tramonto, 3
> 74010 Statte (TA)
> "Shaan Hurley" ha scritto nel messaggio
> news:0A8AB63AE57A2DAB71CEB4D119027476@in.WebX.maYIadrTaRb...

[Anonymous]

> ADT stands for Architectural Desktop which is what you mentioned you were
> using. I am not sure what else could be causing this. When did it start
and
> have you imported data from other applications into the file?

No, I worked till saturday in the evening and everithing was OK. Sunday in
the morning this trouble come out as soon as I tried to run the first
rendering, after having changed some material maps (I usually use to map
materials with JPG images). The file was exactly the same, I did not add a
single line since the day before, only created and saved new views and
changed material maps. Sunday I succeded in solve the situation by using the
step by step procedure I described before, and only "lost" a layer material
(in other words I discovered that render would run without problems if I
turned the "general_matte" layer off, or if I detached the material map from
it).
But today I had the some trouble, and I was forced first to erase some
objects (blocks) and then to detach the material map from other layers, and
in spite of this I can not have renderings, anyway!

Well, could I have any result if I completely uninstall Architectural
Desktop and install the software again?

Thank you....

--
Daniele Biffino
Viale del Tramonto, 3
74010 Statte (TA)

[Anonymous]

It sounds like something happened to the file or your installation on
Saturday or Sunday but you are unsure of exactly what. I am not certain if
reinstalling or using the Add/Remove Repair option would solve this as I
have not seen this specific error.

Sincerely,

Shaan Hurley
Platform Technologies Group
Autodesk, Inc.



"Daniele Biffino" wrote in message
news:EB54E8FE9AF0EFB8A94AC3A2A2A3163B@in.WebX.maYIadrTaRb...
> > ADT stands for Architectural Desktop which is what you mentioned you
were
> > using. I am not sure what else could be causing this. When did it start
> and
> > have you imported data from other applications into the file?
>
> No, I worked till saturday in the evening and everithing was OK. Sunday in
> the morning this trouble come out as soon as I tried to run the first
> rendering, after having changed some material maps (I usually use to map
> materials with JPG images). The file was exactly the same, I did not add a
> single line since the day before, only created and saved new views and
> changed material maps. Sunday I succeded in solve the situation by using
the
> step by step procedure I described before, and only "lost" a layer
material
> (in other words I discovered that render would run without problems if I
> turned the "general_matte" layer off, or if I detached the material map
from
> it).
> But today I had the some trouble, and I was forced first to erase some
> objects (blocks) and then to detach the material map from other layers,
and
> in spite of this I can not have renderings, anyway!
>
> Well, could I have any result if I completely uninstall Architectural
> Desktop and install the software again?
>
> Thank you....
>
> --
> Daniele Biffino
> Viale del Tramonto, 3
> 74010 Statte (TA)
>
>

[Anonymous]

Well, I tried to re-install ADT without uninstall it previously, and in the
second dialog box I chose "ripara caricamento di AEC" (repair AEC loading).
Then I tried to run some rendering, and everything seemed to be OK.
Have I found the right way to face this problem?

Thank you very much....

--
Daniele Biffino
Viale del Tramonto, 3
74010 Statte (TA)
"Shaan Hurley" ha scritto nel messaggio
news:15543753A62A11AFE68104F710485D1A@in.WebX.maYIadrTaRb...
> It sounds like something happened to the file or your installation on
> Saturday or Sunday but you are unsure of exactly what. I am not certain
if
> reinstalling or using the Add/Remove Repair option would solve this as I
> have not seen this specific error.
>
> Sincerely,
>
> Shaan Hurley
> Platform Technologies Group
> Autodesk, Inc.
>
>
>
> "Daniele Biffino" wrote in message
> news:EB54E8FE9AF0EFB8A94AC3A2A2A3163B@in.WebX.maYIadrTaRb...
> > > ADT stands for Architectural Desktop which is what you mentioned you
> were
> > > using. I am not sure what else could be causing this. When did it
start
> > and
> > > have you imported data from other applications into the file?
> >
> > No, I worked till saturday in the evening and everithing was OK. Sunday
in
> > the morning this trouble come out as soon as I tried to run the first
> > rendering, after having changed some material maps (I usually use to map
> > materials with JPG images). The file was exactly the same, I did not add
a
> > single line since the day before, only created and saved new views and
> > changed material maps. Sunday I succeded in solve the situation by using
> the
> > step by step procedure I described before, and only "lost" a layer
> material
> > (in other words I discovered that render would run without problems if I
> > turned the "general_matte" layer off, or if I detached the material map
> from
> > it).
> > But today I had the some trouble, and I was forced first to erase some
> > objects (blocks) and then to detach the material map from other layers,
> and
> > in spite of this I can not have renderings, anyway!
> >
> > Well, could I have any result if I completely uninstall Architectural
> > Desktop and install the software again?
> >
> > Thank you....
> >
> > --
> > Daniele Biffino
> > Viale del Tramonto, 3
> > 74010 Statte (TA)
> >
> >
>
>