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Autocad 2002 Slowdown with WinXP

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Message 1 of 11
Anonymous
206 Views, 10 Replies
‎01-29-2003 05:39 AM
‎01-29-2003 05:39 AM

Autocad 2002 Slowdown with WinXP

I've got a user that I support that runs Autocad 2002 in Win XP. The user has full admin rights, etc., to the local machine. The machine in question is a Dell Optiplex GX240 (1.7GH P4, 768MB Ram). On occasion, the Machine, after coming back from Screensaver, "almost" hangs. It takes minutes to even bring up the frame of the window of Autocad, or any other program. Is there a possible memory leak in Autocad that is exaserbated by XP? Or is there an XP leak that Autocad happens to trigger, since it is a robust program?

I've checked the suspend/power saver features and disabled all of them. I'm leaning towards a hardware problem, but I haven't seen anything using the Dell Diagnostic Disks and the Dell Utils haven't kicked out any error messages on bootup. The machine has an ATI Rage 128 Pro card in it, with reasonably current drivers.

Any suggestions would be appreciated.
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Message 2 of 11
Anonymous
in reply to: Anonymous
‎01-29-2003 05:43 AM
‎01-29-2003 05:43 AM

You sure the problem isn't with the
screensaver?   Is it one of the OpenGL types?   Try another
one. perhaps?


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
I've
got a user that I support that runs Autocad 2002 in Win XP. The user has full
admin rights, etc., to the local machine. The machine in question is a Dell
Optiplex GX240 (1.7GH P4, 768MB Ram). On occasion, the Machine, after coming
back from Screensaver, "almost" hangs. It takes minutes to even bring up the
frame of the window of Autocad, or any other program. Is there a possible
memory leak in Autocad that is exaserbated by XP? Or is there an XP leak that
Autocad happens to trigger, since it is a robust program?

I've checked the suspend/power saver features and disabled all of them. I'm
leaning towards a hardware problem, but I haven't seen anything using the Dell
Diagnostic Disks and the Dell Utils haven't kicked out any error messages on
bootup. The machine has an ATI Rage 128 Pro card in it, with reasonably
current drivers.

Any suggestions would be appreciated.

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Message 3 of 11
Anonymous
in reply to: Anonymous
‎01-29-2003 06:20 AM
‎01-29-2003 06:20 AM

Checked User's Screensaver, as per suggestion. She's using the Starfield one that comes with XP. Best Description of it is like hyperspace in Star wars or Warp speed in Star Trek.

Doesn't appear to be OpenGL type, unless MS changed it between Win2k/9x and WinXP.
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Message 4 of 11
Anonymous
in reply to: Anonymous
‎01-29-2003 06:23 AM
‎01-29-2003 06:23 AM

Any chance the server is NT4? We had all sorts of problems between WinXP Pro
and our NT4 server, all related to speed and delays. Perhaps the delay is
the machine trying to reconnect to the network?

Gordon
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Message 5 of 11
Anonymous
in reply to: Anonymous
‎01-29-2003 07:08 AM
‎01-29-2003 07:08 AM

Our Domain Controller is NT4, but Autocad is installed as a single user, not Network edition. Would this still be an issue? Also, why isn't this be happening to any of my other users with this particular configuration, if it was the Domain controller and it affected the Single User license user version?

Also, We only use our Windows Domain for Account/Rights Authentication. We use Novell Netware 6 as our primary File/print sharing method.
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Message 6 of 11
Anonymous
in reply to: Anonymous
‎01-29-2003 08:32 AM
‎01-29-2003 08:32 AM

 


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
Our
Domain Controller is NT4, but Autocad is installed as a single user, not
Network edition. Would this still be an issue? Also, why isn't this be
happening to any of my other users with this particular configuration, if it
was the Domain controller and it affected the Single User license user
version?

Our problem wasn't AutoCAD specific, but whatever network
communication was slow, it seemed that Acad, specifically R14, used that
communication channel. Also, it was very sporadic. Some users where slow quite
often (but not always) and some where almost never slow. Once we got the network
issues worked out, the problems seemed minimal, and once we killed NT forever
(Win2K server now) the old problems went away completly. Of course we have new
problems now, it is MS afterall 😉

 

Best,

Gordon

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Message 7 of 11
Anonymous
in reply to: Anonymous
‎01-30-2003 12:51 AM
‎01-30-2003 12:51 AM

Well, you got me thinking about something else. I checked her Network card settings, and it seems that XP allows you to allow the computer to "turn off" components to save power. I disabled that feature, so we'll have to wait and see what happens.
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Message 8 of 11
Anonymous
in reply to: Anonymous
‎01-30-2003 08:56 AM
‎01-30-2003 08:56 AM

We are running Autocad 2002 on Win XP Pro workstations. We recently purchased a new server running Windows 2000 Server. We are having delays and hang time opening dwgs, switching between multiple dwg windows, and running certain commands such as Express Tools. (Our XP workstations were very fast with our old server running in older Windows Server version.) Sometimes we have delays with Adobe products, but not as bad as Autocad. Does anyone have more information on known issues of this kind?
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Message 9 of 11
Anonymous
in reply to: Anonymous
‎02-01-2003 10:52 AM
‎02-01-2003 10:52 AM

You could try updating the chipset drivers.
Sometimes if the machine is newer than the OS the OS does not come with proper
chipset drivers. That helped us with a similar problem with
NT4.0.

 

That computer uses the Intel 845 chipset and
drivers can be found here:

 



style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
Well,
you got me thinking about something else. I checked her Network card settings,
and it seems that XP allows you to allow the computer to "turn off" components
to save power. I disabled that feature, so we'll have to wait and see what
happens.
Report
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Message 10 of 11
Anonymous
in reply to: Anonymous
‎02-03-2003 02:40 AM
‎02-03-2003 02:40 AM

We are having the very same problem - and running
the very same programs - Win2000 Server on the Dell Server, and WinXP on the
workstations. So please, if there are other possibilities as solving this
problem, please post them. Thanks. Leon


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
We
are running Autocad 2002 on Win XP Pro workstations. We recently purchased a
new server running Windows 2000 Server. We are having delays and hang time
opening dwgs, switching between multiple dwg windows, and running certain
commands such as Express Tools. (Our XP workstations were very fast with our
old server running in older Windows Server version.) Sometimes we have delays
with Adobe products, but not as bad as Autocad. Does anyone have more
information on known issues of this kind?
Report
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Message 11 of 11
Anonymous
in reply to: Anonymous
‎02-10-2003 02:03 AM
‎02-10-2003 02:03 AM

Dell continues to make improvements in their BIOS.

Try to update the BIOS to A05. You can download the BIOS update from the Dell web site.
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