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Valued Mentor
Midge_S
Posts: 323
Registered: ‎05-03-2012

Account troubles, admin help needed.

146 Views, 33 Replies
05-03-2012 07:32 AM
Hey guys,

I'm having trouble logging in on my usual account...
When I try the lost password link I don't receive an email either (yes, I checked my spam :smileywink: )

Anyone here have the power to help me get on my old account?
PM me on this one, I'd like to get it sorted out.

Thanks in advance,

M.
Max 2013 PU6 / 2014 SP3, i7 3770, 32GB RAM, GTX 670, Win8 x64
Blog: www.themantissa.net
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Moderator
Steve_Curley
Posts: 18,747
Registered: ‎08-07-2007

Re: Account troubles, admin help needed.

05-03-2012 09:42 AM in reply to: Midge_S
The lack of password reminder email is a known issue which is (hopefully) being looked into.

Can't help directly (moderators don't have that kind of access to accounts), but if you don't get a reply/pm in the next day or so, I'll bring this to the attention of those can.

Please post back if you get it sorted before I do that.

Max 4.2 through 2015 (SP2+EXT1), Composite 2014.
Win7Pro x64 (SP1). i5-3570K @ 4.4GHz, 8Gb Ram, DX11.
nVidia GTX760 (2GB) (Driver 335.23).

Please use plain text.
Valued Mentor
Midge_S
Posts: 323
Registered: ‎05-03-2012

Re: Account troubles, admin help needed.

05-03-2012 10:57 AM in reply to: Midge_S
Thanks for the swift reply Steve.

I'll keep an eye on it and let you know in case I do (or don't) receive word soon. :smileyhappy:

M.
Max 2013 PU6 / 2014 SP3, i7 3770, 32GB RAM, GTX 670, Win8 x64
Blog: www.themantissa.net
Please use plain text.
Valued Mentor
Midge_S
Posts: 323
Registered: ‎05-03-2012

Re: Account troubles, admin help needed.

05-04-2012 12:11 PM in reply to: Midge_S
Quick update...

I said I'd keep you posted, haven't heard anything yet. :smileyhappy:
Max 2013 PU6 / 2014 SP3, i7 3770, 32GB RAM, GTX 670, Win8 x64
Blog: www.themantissa.net
Please use plain text.
Moderator
Steve_Curley
Posts: 18,747
Registered: ‎08-07-2007

Re: Account troubles, admin help needed.

05-04-2012 04:41 PM in reply to: Midge_S
Ok, I'll fire up my trusty poking stick and put it to good use :smileywink:

Max 4.2 through 2015 (SP2+EXT1), Composite 2014.
Win7Pro x64 (SP1). i5-3570K @ 4.4GHz, 8Gb Ram, DX11.
nVidia GTX760 (2GB) (Driver 335.23).

Please use plain text.
Valued Mentor
Midge_S
Posts: 323
Registered: ‎05-03-2012

Re: Account troubles, admin help needed.

05-06-2012 11:38 AM in reply to: Midge_S
Sounds good! :smileyhappy:

Thanks
Max 2013 PU6 / 2014 SP3, i7 3770, 32GB RAM, GTX 670, Win8 x64
Blog: www.themantissa.net
Please use plain text.
Valued Mentor
Midge_S
Posts: 323
Registered: ‎05-03-2012

Re: Account troubles, admin help needed.

05-08-2012 01:50 AM in reply to: Midge_S
Hey Steve,

It seems the poking stick can use some sharpening, hehe.
Haven't heard anything from tech support yet, I'm afraid.

I understand this isn't a very high priority problem, so I don't mind waiting a bit longer.
I was just wondering if there was any news regarding my query?

Cheers,

M.
Max 2013 PU6 / 2014 SP3, i7 3770, 32GB RAM, GTX 670, Win8 x64
Blog: www.themantissa.net
Please use plain text.
Moderator
Steve_Curley
Posts: 18,747
Registered: ‎08-07-2007

Re: Account troubles, admin help needed.

05-08-2012 02:25 AM in reply to: Midge_S
'Fraid not. I sent an email which hasn't, as yet, been acknowledged. I do know that the person reponsible for such matters is rather busy at present - he has responsibilites other than the forums.

Give it a few days (I sent the email on Saturday) - I'll let you know if I hear anything.

Max 4.2 through 2015 (SP2+EXT1), Composite 2014.
Win7Pro x64 (SP1). i5-3570K @ 4.4GHz, 8Gb Ram, DX11.
nVidia GTX760 (2GB) (Driver 335.23).

Please use plain text.
Valued Mentor
Midge_S
Posts: 323
Registered: ‎05-03-2012

Re: Account troubles, admin help needed.

05-08-2012 07:47 AM in reply to: Midge_S
No worries,

I'm sure it'll get resolved soon enough. :smileyhappy:
Thanks for the heads up!

M.
Max 2013 PU6 / 2014 SP3, i7 3770, 32GB RAM, GTX 670, Win8 x64
Blog: www.themantissa.net
Please use plain text.
Valued Mentor
Midge_S
Posts: 323
Registered: ‎05-03-2012

Re: Account troubles, admin help needed.

05-13-2012 09:08 AM in reply to: Midge_S
Still no word, I'm afraid! :smileyhappy:

M.
Max 2013 PU6 / 2014 SP3, i7 3770, 32GB RAM, GTX 670, Win8 x64
Blog: www.themantissa.net
Please use plain text.