Hi cheungc,
Thanks for a timely and personal response, its always gratifying to hear directly from the devs, and I'm glad you took my post as it was intended, as constructive criticism rather than a petulant tirade. I'd like to comment on a few points if I may.
First lets just get this out of the way... stability, Every software company puts forth a great deal of effort to make a solid application (one would hope), the reality is Bugs sneak in to every app, and UI concepts are refined. Thats why we have point upgrades. Point upgrades are free, because the user paid good money for quality software, and it is implied that the software dev does everything in good faith to make that a reality. Sometimes, that means that the ideal isn't always embodied in the shipping product, and the devs graciously follow up with fixes/tweaks. Its very hard for me to accept at face value that I have to Pay for what are essentially bug fixes. I have already paid for a quality product, and if i do not have a quality product, as implied by bug fixes... then it is a serious ethical breach to charge money for it. Is it illegal? I don't know. But it is a critical point for me, where I ask myself if I can continue to do business with a company that is trying to blackmail me.
So while I, and all users appreciate the hard work and attention required to make a good product, lets never again refer to bug fixes, as features. There should always be bug fixes, interface tweaks, and the like, but they are simply not features.
So whats left over?
Better PSD support
Layers that work slightly More like Photoshop
a flood/fill tool- again... oddly Like Photoshop.
I can see that a lot of work went into these things. I personally know from trying to retro-fit the psd file format myself how hopelessly convoluted it is. I know that some people will really appreciate the tweaks, and the new flood tool.
Its simply not worth 200 dollars, or a 90 dollar upgrade price. I'm not comparing it to art rage (which btw, I think is crap, I'm sorry to those who feel otherwise) or Painter, or any other product. I'm weighing the advances made, vs. what you are asking me to pay.
I originally chose SketchBook Pro over Painter, because they were charging so much extra for things that don't make any difference to the overall value of the app. I don't care about image hoses, texture effects, layer masks. I wanted the core app, a light fast reliable natural media app. This was where sketchBook Excelled, and sadly, these latest tweaks, which, I am certain, are helpful to some, are NOT (in my book) relevant to the core of SketchBook Pro. I own Photoshop, I don't need another one. I hope you guys see the light, pull back, and reverse this course. SketchBook, is in a class of its own, and adding a crufty feature list of me-too-isms would only ruin it.
peace guys,
-eb