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*Expert Elite*
rkmcswain
Posts: 3,648
Registered: ‎11-13-2006
Message 1 of 14 (199 Views)
Accepted Solution

Clipped blocks and xrefs not supported?

199 Views, 13 Replies
06-06-2014 06:37 AM

Created a sample drawing containing a clipped block.

Uploaded to A360.

When I open it (browser or mobile), the full block is visible, the clipping is ignored.

 

Thanks Duncan and yes the screen shot shows AutoCAD 360.

RK, The AutoCAD 360 Team can be found in two locations.

eMAIL and what the team prefers:
feedback@autocad360.com

AutoCAD 360 Feedback Portal:
https://getsatisfaction.com/autocad360

Hope this helps get you pointed in the right direction. And if you have not done so already be sure to check out the Tech Preview and new Autodesk 360 mobile app. You can sign up at this location.

https://autodesk360.com/

Thanks again for the feedback and hope this helps out.

Board Manager
bud.schroeder
Posts: 878
Registered: ‎03-29-2004
Message 2 of 14 (196 Views)

Re: Clipped blocks and xrefs not supported?

06-06-2014 07:21 AM in reply to: rkmcswain
Hi RK,

Welcome to the new Autodesk 360 Mobile site. You mention that this is also in the Autodesk 360 Tech Preview? Can you share a screen shot as well?

Thanks for posting to the new mobile site and let us know more details.

Bud Schroeder
Autodesk Inc.
*Expert Elite*
rkmcswain
Posts: 3,648
Registered: ‎11-13-2006
Message 3 of 14 (189 Views)

Re: Clipped blocks and xrefs not supported?

06-06-2014 07:39 AM in reply to: bud.schroeder

Hey Bud.

 

 Here is what it looks like in A360 mobile. That is the full drawing, ignoring the clip.

Screenshot_2014-06-06-09-28-15.png

 

Here is the same drawing, as previewed in A360 using a browser. Notice in the preview, the block is shown correctly clipped (almost the shape of a "T")

 

a360-browser-viewer.png

 

Here is the same drawing in the browser editor, again not clipped.

a360-browser-editor.png

 

 

 

Thanks.

 

*Expert Elite*
DuncanBrannan82
Posts: 650
Registered: ‎02-11-2007
Message 4 of 14 (186 Views)

Re: Clipped blocks and xrefs not supported?

06-06-2014 07:50 AM in reply to: rkmcswain

Hi,

 

Is your issue with AutoCAD 360, not Autodesk 360?

 

Also, what version of the AutoCAD 360 app are you using? I ask because it looks like the older version.

 

Can you also confirm what mobile device you are using please.

 

Regards,

 

Duncan

If my post was helpful to you, please could you give "Kudos" and/or mark the "Accept as Solution" button(s) below. Thanks in Advance!

Duncan Brannan Send DuncanBrannan82 a Private Message
Board Manager
bud.schroeder
Posts: 878
Registered: ‎03-29-2004
Message 5 of 14 (181 Views)

Re: Clipped blocks and xrefs not supported?

06-06-2014 08:09 AM in reply to: DuncanBrannan82
Thanks Duncan and yes the screen shot shows AutoCAD 360.

RK, The AutoCAD 360 Team can be found in two locations.

eMAIL and what the team prefers:
feedback@autocad360.com

AutoCAD 360 Feedback Portal:
https://getsatisfaction.com/autocad360

Hope this helps get you pointed in the right direction. And if you have not done so already be sure to check out the Tech Preview and new Autodesk 360 mobile app. You can sign up at this location.

https://autodesk360.com/

Thanks again for the feedback and hope this helps out.

Bud Schroeder
Autodesk Inc.
*Expert Elite*
rkmcswain
Posts: 3,648
Registered: ‎11-13-2006
Message 6 of 14 (176 Views)

Re: Clipped blocks and xrefs not supported?

06-06-2014 09:01 AM in reply to: DuncanBrannan82
DuncanBrannan82 wrote:
Is your issue with AutoCAD 360, not Autodesk 360?

:smileyvery-happy:  I guess I'm not sure.

 

I wish someone could explain to me the difference.

Board Manager
bud.schroeder
Posts: 878
Registered: ‎03-29-2004
Message 7 of 14 (172 Views)

Re: Clipped blocks and xrefs not supported?

06-06-2014 09:06 AM in reply to: rkmcswain

Hi RK,

The simplest answer is that Autodesk 360 is a viewer, no editing, and supports a lot more file formats. AutoCAD 360 is an Editor and more of a mobile and WEB version of AutoCAD.

If you are using an iOS app check out the new Autodesk 360 mobile app. It's work in progress and why we are leaving the older version on your system. But it works with the Tech Preview and so it's designed more around collaboration.

Hope that helps ;-) and thanks for all the updates.

Bud Schroeder
Autodesk Inc.
*Expert Elite*
rkmcswain
Posts: 3,648
Registered: ‎11-13-2006
Message 8 of 14 (166 Views)

Re: Clipped blocks and xrefs not supported?

06-06-2014 09:45 AM in reply to: bud.schroeder
Thanks Bud.

So I downloaded Autodesk 360 (for Android) and logged into my account. Under Activities, I see the DWG file I uploaded earlier. I tap this area and it takes me to "Related Data", with a screen that says "Preview not Available"

What am I doing wrong?
Board Manager
bud.schroeder
Posts: 878
Registered: ‎03-29-2004
Message 9 of 14 (162 Views)

Re: Clipped blocks and xrefs not supported?

06-06-2014 10:18 AM in reply to: rkmcswain
Hi RJ,

That's the older Mobile viewer, we won't have the new viewer ready for Android for a bit, but the team is working on it.

Is this the AutoCAD file that you uploaded? Can you share it with me? bud.schroeder@autodesk.com Also go to the Autodesk 360 site and see if you can view the file there. If it's not viewing there it won't view on the mobile device. Go to this site...

http://360.autodesk.com

Thanks and let me know how this goes.
Bud Schroeder
Autodesk Inc.
*Expert Elite*
rkmcswain
Posts: 3,648
Registered: ‎11-13-2006
Message 10 of 14 (158 Views)

Re: Clipped blocks and xrefs not supported?

06-06-2014 10:30 AM in reply to: bud.schroeder
bud.schroeder wrote:

Can you share it with me?

Also go to the Autodesk 360 site and see if you can view the file there.

  1. Yes, I have shared it with you.
  2. The 2nd and 3rd images I posted above were from 360.autodesk.com. The preview looks right, the editor does not.
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