Visual LISP, AutoLISP and General Customization

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wrighte
Posts: 663
Registered: ‎09-22-2008
Message 1 of 53 (705 Views)

Updates to Autodesk Discussion Groups

705 Views, 52 Replies
05-26-2010 06:11 PM
On June 4, Autodesk is upgrading the technology behind our discussion groups. The result is a significant improvement to posting & replying, navigation, search and other features. While we launch this upgrade, the discussion groups will be unavailable from 3pm (PDT) Thursday, June 3 and Friday June 4.

As part of the upgrade, Autodesk has taken the decision to discontinue the time-honored use of the Network News Transfer Protocol (NNTP). This was a difficult and bittersweet decision, given the company’s past investments to maintain NNTP, but one necessary to continue providing the state-of-art web experience Autodesk customers have come to expect. For active NNTP users, we know this will change your workflow when using the forums. To help transition to the web-based forums, the new updates include a simpler, more intuitive interface to post and reply, bookmarking and e-mail notification features to track favorite posts, and more powerful search tools. While not a substitute for the NNTP experience, the streamlined capabilities of our RSS feeds also provide an enhanced and alternative offline forum reading experience.

Autodesk is excited about this change, and is confident that all the valued users of our discussion groups will quickly appreciate and benefit from the improvements to this web experience.


Eric Wright
Product Manager – Support & Learning
Web & eBusiness
Autodesk, Inc.


Eric Wright
Sr. Web Product Manager
Autodesk Knowledge Network
Autodesk, Inc.

*Tony Tanzillo
Message 2 of 53 (674 Views)

Re: Updates to Autodesk Discussion Groups

05-26-2010 08:43 PM in reply to: wrighte
{quote}

bittersweet decision, given the company's past investments to maintain NNTP, but
one necessary to continue providing the state-of-art web experience Autodesk
customers have come to expect.

{quote}

The only thing Autodesk customers have come to expect in the way of web based
discussion software, is not even worthy of being called stinking, rotting,
garbage, because to date, that's what you've given them.

--
http://www.caddzone.com

AcadXTabs: MDI Document Tabs for AutoCAD
Supporting AutoCAD 2000 through 2011

http://www.acadxtabs.com

Email: string.Format("{0}@{1}.com", "tonyt", "caddzone");
*Tony Tanzillo
Message 3 of 53 (674 Views)

Re: Updates to Autodesk Discussion Groups

05-26-2010 08:43 PM in reply to: wrighte
{quote}

Autodesk is excited about this change, and is confident that all the valued
users of our discussion groups will quickly appreciate and benefit from the
improvements to this web experience.

{quote}

Eric, would you be willing to make a wager on that?

--
http://www.caddzone.com

AcadXTabs: MDI Document Tabs for AutoCAD
Supporting AutoCAD 2000 through 2011

http://www.acadxtabs.com

Email: string.Format("{0}@{1}.com", "tonyt", "caddzone");
*Gert
Message 4 of 53 (677 Views)

Re: Updates to Autodesk Discussion Groups

05-27-2010 04:17 AM in reply to: wrighte
the best support of autodesk are these useful discussion groups, where
people help others (without getting payed for it).
your update and support policy really force me into alternatives to
autodesk.


wrighte wrote:
> On June 4, Autodesk is upgrading the technology behind our discussion groups. The result is a significant improvement to posting & replying, navigation, search and other features. While we launch this upgrade, the discussion groups will be unavailable from 3pm (PDT) Thursday, June 3 and Friday June 4.
>
> As part of the upgrade, Autodesk has taken the decision to discontinue the time-honored use of the Network News Transfer Protocol (NNTP). This was a difficult and bittersweet decision, given the company’s past investments to maintain NNTP, but one necessary to continue providing the state-of-art web experience Autodesk customers have come to expect. For active NNTP users, we know this will change your workflow when using the forums. To help transition to the web-based forums, the new updates include a simpler, more intuitive interface to post and reply, bookmarking and e-mail notification features to track favorite posts, and more powerful search tools. While not a substitute for the NNTP experience, the streamlined capabilities of our RSS feeds also provide an enhanced and alternative offline forum reading experience.
>
> Autodesk is excited about this change, and is confident that all the valued users of our discussion groups will quickly appreciate and benefit from the improvements to this web experience.
>
>
> Eric Wright
> Product Manager – Support & Learning
> Web & eBusiness
> Autodesk, Inc.
*Jason Piercey
Message 5 of 53 (674 Views)

Re: Updates to Autodesk Discussion Groups

05-27-2010 06:31 AM in reply to: wrighte
Where is the research data that says users have come to
expect a "state-of the-art" web experience? Was there
a poll/survey made available to users that support this?

wrote in message news:6398145@discussion.autodesk.com...
> necessary to continue providing the state-of-art web
> experience Autodesk customers have come to expect.
*Herman Mayfarth
Message 6 of 53 (675 Views)

Re: Updates to Autodesk Discussion Groups

05-27-2010 06:35 AM in reply to: wrighte
Goodbye, people.
It was nice while it lasted.

>discontinue the time-honored use of the Network News Transfer Protocol
>(NNTP)
>upgrading the technology

(Heh)
and black is white, up is down, etc.

--
Herman Mayfarth
Tekton Construction Services
www.tktn.com
*Jason Piercey
Message 7 of 53 (672 Views)

Re: Updates to Autodesk Discussion Groups

05-27-2010 06:39 AM in reply to: wrighte
Also Eric, I find it interesting that the beta forums provide
NNTP and web-based access. Are you saying the beta
portal is not a "state-of-the-art" web experience? Or is it
Autodesk's intent to drop NNTP access there as well?


"Jason Piercey" wrote in message news:6398477@discussion.autodesk.com...
Where is the research data that says users have come to
expect a "state-of the-art" web experience? Was there
a poll/survey made available to users that support this?

wrote in message news:6398145@discussion.autodesk.com...
> necessary to continue providing the state-of-art web
> experience Autodesk customers have come to expect.
*Expert Elite*
Kent1Cooper
Posts: 5,243
Registered: ‎09-13-2004
Message 8 of 53 (673 Views)

Re: Updates to Autodesk Discussion Groups

05-27-2010 08:38 AM in reply to: wrighte
I am at least willing to try out the new website interface before passing judgment on whether the touted state-of-the-art changes actually *are* improvements, and/or whether the improvements compensate for the loss of the Newsreader option. I would hope others will do the same -- maybe they'll find themselves able to use it in place of the Newsreader approach; maybe not.

It would be admirable if you could introduce the improved website interface *before* eliminating the Newsreader option, leave them overlapping for a while, and let people compare them and respond. It would be even more admirable if you could reconsider whether to go through with the elimination, based on the reaction.

But since I don't think it's likely the decision to limit the forum to website access only will be reversed, as a result of all the negative reaction so far, and since I hope this thread at least has AutoDesk's ear, I will put in my request that you fix a problem of which I've seen no acknowledgment that AutoDesk is even aware, despite its being talked about repeatedly here.

Please, if it's not already one of the anticipated improvements, make the website capable of handling pairs of angle brackets without deleting them and everything between them. [Sometimes it doesn't happen exactly like that. For instance, sometimes it seems the angle brackets and a double-quote character between them remain, and everything else disappears (though it doesn't survive that way when passed along in a reply), and today there was one posting where I think it didn't have the problem at all. But I haven't been able to discern under what conditions it's different.]

Given:

1. the purpose of this forum, and
2. that so many postings here include AutoLisp code, and
3. that angle brackets are so commonly used around defaults in (get...) function prompts, simply to emulate native AutoCAD command prompt defaults,

it is laughable that one can't post code like that without risk of its having parts missing as others find it on the website. Just in the last day or two there has been yet another instance of someone copying and pasting code from postings, and having it not work for them because of exactly that issue.

Fixing that would be at least bring it closer to "state of the art" for a forum like this.

--
Kent Cooper
Kent Cooper
*Tony Tanzillo
Message 9 of 53 (672 Views)

Re: Updates to Autodesk Discussion Groups

05-27-2010 01:59 PM in reply to: wrighte
I'll try it too, but based on previous experience and in contrast
to what Eric's carefully-worded comments about what Autodesk
customers have 'come to expect' seem to be trying to imply, I'm
already thoroughly convinced that the intended purpose is to
imped, hinder and obstruct your ability to continue to benefit
from the free, peer-to-peer support that has been available on
these groups for so long.

This looks like little other than Carl Bass' way of getting even
with you for not going on subscription and providing Autodesk
with free product testing services.

--
http://www.caddzone.com

AcadXTabs: MDI Document Tabs for AutoCAD
Supporting AutoCAD 2000 through 2011

http://www.acadxtabs.com

Email: string.Format("{0}@{1}.com", "tonyt", "caddzone");

wrote in message news:6398616@discussion.autodesk.com...
I am at least willing to try out the new website interface before passing
judgment on whether the touted state-of-the-art changes actually *are*
improvements, and/or whether the improvements compensate for the loss of the
Newsreader option. I would hope others will do the same -- maybe they'll find
themselves able to use it in place of the Newsreader approach; maybe not.

It would be admirable if you could introduce the improved website interface
*before* eliminating the Newsreader option, leave them overlapping for a while,
and let people compare them and respond. It would be even more admirable if you
could reconsider whether to go through with the elimination, based on the
reaction.

But since I don't think it's likely the decision to limit the forum to website
access only will be reversed, as a result of all the negative reaction so far,
and since I hope this thread at least has AutoDesk's ear, I will put in my
request that you fix a problem of which I've seen no acknowledgment that
AutoDesk is even aware, despite its being talked about repeatedly here.

Please, if it's not already one of the anticipated improvements, make the
website capable of handling pairs of angle brackets without deleting them and
everything between them. [Sometimes it doesn't happen exactly like that. For
instance, sometimes it seems the angle brackets and a double-quote character
between them remain, and everything else disappears (though it doesn't survive
that way when passed along in a reply), and today there was one posting where I
think it didn't have the problem at all. But I haven't been able to discern
under what conditions it's different.]

Given:

1. the purpose of this forum, and
2. that so many postings here include AutoLisp code, and
3. that angle brackets are so commonly used around defaults in (get...) function
prompts, simply to emulate native AutoCAD command prompt defaults,

it is laughable that one can't post code like that without risk of its having
parts missing as others find it on the website. Just in the last day or two
there has been yet another instance of someone copying and pasting code from
postings, and having it not work for them because of exactly that issue.

Fixing that would be at least bring it closer to "state of the art" for a forum
like this.

--
Kent Cooper
*Steve Adams
Message 10 of 53 (674 Views)

Re: Updates to Autodesk Discussion Groups

05-27-2010 06:08 PM in reply to: wrighte
If users were demanding a "state of the art web experience", then everyone
would flock to the 'web experience' on their own, and they would not have
shut NNTP down.

We use NNTP because it's easy and fast, and better.

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