If it works via IP address and not the host name then your issue is most likely a network issue.
If you do a "ping <hostname>" do you get the same IP address? Check with your IT group for help with this.
is there a step by step guide for reinstalling the IIS?
I have the same problem after installing sp2 for Vault Pro 2012.
The IIS roles are configured corectly, so I must reinstall the iis.
I just upgraded from Vault Server Pro 2013 to 2014. We applied SP1 after the upgrade and we are unable to login to the Vault Explorer using the server name at our subscriber site in Poland. We can login using the server IP address. Can you provide me with detailed instructions on how to fix this issue? Thanks!
Having the same issue here. Upgrading 2012 Vault AEC to 2014 Pro, SP1. can login with IP, but not server name. Can ping both IP and Name. can you provide step by step instructions to resolve this?
One of my customers has a similar problem after updating Vault Pro 2013 RTM to SP1 Update 2.
Vault login works but not Windows authentication. Tried the steps in various cracking the vault articles, but still no success.
Any other help would be appreciated.
Start with some of our most frequented solutions to get help installing your software.