We recently upgraded our Vault Server to 2013 (ADMS). New high powered Dell Precision T5500 workstations were deployed with AutoDesk Inventor Suite 2013. When users attempt to open a file from the Vault using the Inventor vault add-in or Vault explorer, the process is extremely slow. The grid takes approximately 1 minute for the files to populate, then 30-45 seconds for each subsequent subfolders.
Granted the folder and file structure is large with 1000’s of drawings, but we never had this issue with Vault 2012 using old out dated workstations.
I was expecting a major performance increase with the new workstations, but we are experiencing the opposite.
Here are the details of the Vault Server:
Dell PowerEdge R510
Dual Xeon Processors 2.66GHz
48GB Ram
Full SQL Server 2008R2
Windows Server 2008R2 Enterprise
1 Vault, 1 Library
Total size of vaults (SQL Databases) 3.61GB
Total size of libraries (SQL Databases) 750MB
Total size of file store 62.94GB
Number of files in data store 187,732
Steps taken to try and speed up browsing of files in Vault:
Please help!
Thanks,
Shawn
I am experiencing the same thing. It takes 10X longer to populate the grid it 2013 then it did in 2012. It used to only take a few seconds but now its taking a minute or more. Very frustrating.
We are looking into this issue.
Any and all information as to the behaviour you are experiencing is very helpful.
A video of the slow performance if possible would also be helpful to get a first hand view of the slow performance.
We are experiencing the same thing. Where Vault Explorer 2012 took seconds to completely populate a directory, now in 2013 for the same directory it takes almost five minutes. The same thing happens navigating between directory folders, and when using the 'refresh' button.
Al
Here's something that might help in navigating through the vault browser until a fix is found. Switch the view from "Default View" to "Paged View". This will limit vault to indexing only 100 files at a time.
For those having the slow browsing experience...
Could you try closing the property grid (if you have it open) and see if browsing becomes any faster?
I believe what Scott is talking about is the Property grid that is on the right side of the main viewing area. You can get to this option by select "View" on the main menu followed by "View Property Grid". His suggestion is to make sure that option is unchecked and see if that helps your performance.
-Jim
I can add that vault is working much faster when the PROP grid is off.
Now what ?
Thanks
Dan
Would it be possible to get a video of the difference?
The reason I ask is that it would be good to see the actual behaviour and your steps with the grid enabled and disabled.
We are having trouble tracking this down and being able to see your actual problem would be incredibly helpful.
This is what I see. Sometimes it is even more anoying. Mind also that when i click a file I am om the history tab and not preview. Thats because it is even worst when Preview is the default tab
http://screencast.com/t/y8RUWLOXKcN6
Dan
We only have Vault Basic, which doesn't have the property grid feature.
My Vault explorer client shows the navigation and preview panes (with the preview pane defaulted to the 'history' tab). I've limited the file window to only show the Vault status icon, the file type icon, and the filename; the refresh speed is slightly faster than when there are more file properties listed... Still very slow though, on the order of minutes.
Vault Basic 2012 for us was more or less instantaneous.
'Open From Vault' in Inventor and AutoCAD is also very slow, but maybe a little faster than Vault explorer.
Listed below are the typical steps I take when searching for a file through Vault explorer:
- open Vault Basic.
- navigate to desired folder in navigation pane.
- wait for file pane to populate...
Hopefully this can be fixed soon, 4 1/2 minutes to populate the contents of a folder in 2013, about 20 seconds in 2012. It's becoming a real pain.
A video of the slow browsing would be very helpful if someone could do that.
Also information about what vault edition and OS you are on would also be very helpful.
One tool you could look into using is Jing by TechSmith.
It is a free install and allows you to save the video on the web and just post a link to it.
Others on the newsgroup have been using it and it works well.
I am running Vault Basic 2013 on
Windows 7 Ultimate 64-bit
Intel Core i7-3820 @ 3.6GHz
16GB RAM
Hi
I am experiencing the same performance issue here
Vault basic 2013 installed new on Windows 2008 Server R2 + SQL Express 2008 R2, 16GB RAM
Displaying a folder with 178 objects takes 35 seconds on the default view
With the Paged View it takes 6 seconds. An improvement but I think still too slow for only 200 objects
Max Bodnar
Just tested Vault basic client 2012 connecting to the same server Vault basic and selecting the same folder with 178 objects comes up in 1 sec.
Must be something wrong with the Vault client 2013
Note; I applied Vault client hotfixes DL19384851 and DL18674074
Max Bodnar