can Any one assist,
two of our users Vault shortcuts is not working,
when you rightclick on any file/folder in the vualt explorer, and select create shortcut, the shortcut gets created,
but when you try to use the shortcut, vault stated fiels have been changed/moved and then directly remove the shortcut.
on other machine this works perfectly.
any idae why this occurs.
I did check the html shortcut file in the app data setting and it seens fine ( not hidden, not read only )
Ensure the client is refreshed to show the latest file content before creating the shortcuts. What happens if you create a new shortcut and then if you access the shortcut immediately after creating the shortcuts?
It will be also good if you can post a video showing your workflow.
thank you for the reply, this is the issue, If I create it, want to use it emedietely it gives that error, statiing firl has moved/ change.
the video show my machine, the screenshot the users machine? both dirrectly created and accessed
Sorry I see only the screenshot. Can you reattach the video OR send it to senthilDOTkumarATautodeskDOTcom?
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