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skhuam
Posts: 26
Registered: ‎11-30-2011
Message 1 of 3 (252 Views)
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Vault client 2014 re installation issue- still detected as 'Installed'.

252 Views, 2 Replies
07-04-2013 09:16 PM

Currently we are upgrading our Vault from version 2013 to 2014. I had installed Vault client 2014 in our machine and due to certain error from Vault server and others, we had uninstalled it from control panel. The issue is when I tend to reinstall Vault client into the same machine again, it showing this Vault client 2014 had been installed. 

 

I had gone trough the page- How to remove all Autodesk products from a Windows system from Autodesk website and roughly have the idea, but instead of delete ALL suggested folder, i deleted those related to Vault, as there are still other Autodesk application running in my machine. I also done to delete the add-in for Microsoft Office. 

 

What else I can do in order for me to start the Vault client installation? Thanks.

*Expert Elite*
edwin.prakoso
Posts: 212
Registered: ‎04-03-2012
Message 2 of 3 (239 Views)

Re: Vault client 2014 re installation issue- still detected as 'Installed'.

07-04-2013 11:02 PM in reply to: skhuam

Hi Skhuam,

 

Try to uninstall Vault Client using FixIt then try to install it again.

Read this documentation how you can do it.

Kind regards,
Edwin Prakoso | www.cad-notes.com | @CADnotes

If this post solve your issue, please mark this post as solution. It will help others who have the same issue to find solution.
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khphong
Posts: 1
Registered: ‎07-04-2013
Message 3 of 3 (234 Views)

Re: Vault client 2014 re installation issue- still detected as 'Installed'.

07-04-2013 11:30 PM in reply to: edwin.prakoso

Great Edwin, 

 

Thanks you, excellent. It helps.

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