Vault Rename Error

[karthur1]

ne one of my clients, when he tries to rename a file, he gets this error.

I was able to rename the file from a different client. I did a repair install on this client and problem still persists.

[Dan_Margulius]

Hi,

Inventor file? Autocad file? Can he rename other files or just this one?

Dan

[karthur1]

These are Inventor files.  Have not tried any Acad files., but after more investigation I figured out that it will rename Inventor 2011 files just fine.  It will rename Inventor 2013 files if I do not check the "Update Part Number" box.  If the box is checked, that is when I get the error.

[r.smith1]

Hi Kirk,

Please try tthe following:

• Update File reference before running Rename on that machine.
• Clear C:\temp on that machine. 
• Create a new 2013 Vault type IPJ, set as default in Vault and active in inventor and test. 

What are the results?

[karthur1]

Ron,

Came across this issue on the same machine again today. Today we were trying to rename a .iam.  Here is what I tried to resolve the issue

Cleaned out the %temp% folder.  Rebooted and tried again. Still persists.

UFR on the just the .iam file. Still persists

UFR on the entire folder that contains the .iam. Still persists.

Created a new vault .ipj. Checked it into vault.  Made it the current vault default ipj and also set it active in Inventor. Still persists.

Logged into vault using a different username.  Still persists.

Did a repair install on the Vault 2013 Basic client.  Still persists.

Before I loaded Vault Basic 2013 on this machine, the user could rename in Vault 2012.  Now he can't rename in either Vault 2012 or Vault Basic 2013.

The only way that I found that they can rename and NOT get the error is if the "Update Part Number" box is left unchecked. Also, like I mentioned before, once the iam is renamed from a different client, then this usere can rename again on this machine.

Kirk