Vault Professional View in Window Problem

[tomwikberg]

Instead of opening the drawing or modell in a neat little window when pressing the view button, the vault application launches Autocad or Inventor to view the files.

Anyone else experienced the same problem and found a solution?

//Tom Wikberg

[cbenner]

What version of Vault are you using?  Do you have DWG True View loaded on your machine?

[tomwikberg]

I'm running vault professional 2014 with True View 2014 and Design Review 2013 Installed.

[olearya]

Hey Tom, 

We are investigating this - believe it relates to 64 Bit machine compatibility issues.  Will update you as more information becomes available.

[paul.thurgood]

Do you have visualisation (dwf/dwfx) files available? The View in Window command usually views the visualisation file but without one, the native data is opened.

Show the Vizualisation Attachment column in Vault Professional. I suspect for these CAD files the status will be None. Use Update to create a dwf and try again.

Paul.

[tomwikberg]

Yeah, i have visualisation enabled, and the dwf files are published to a shared network drive.

The Visualisation files are system generated and i can see and interact with them in the preview tab.

So there must be something else messing with our view in window.

I think it's server related due to the fact all vault users on the same server are having this problem.

//Tom

[steveh4]

Yes, experiencing similar issue with VP2014. When we "View in Window" it opens Inventor View. It used to open Design Review.

The View tab is working as expected, so a dwf is present in Vault.

This is a 64 bit machine.

[steveh4]

Tom...any resolution yet?

[olearya]

Hi Gents,

This issue is addressed in SP1 here.