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Active Contributor
mdellunto
Posts: 38
Registered: ‎01-14-2013
Message 1 of 3 (399 Views)
Accepted Solution

Vault Pro 2013 - Scheduled Backup Failing

399 Views, 2 Replies
01-14-2013 12:47 PM

Hi all

 

So we have been running Scheduled ADMS Vault 2013 Pro full and Incremental backups for the past month and everything worked fine. Now out of know where they start to fail.

 

The backup log shows the following. Any help would be great.

 

 

13/01/2013 4:08:24 PM Backing Up Databases... 3/23
13/01/2013 6:46:13 PM A file system error has occurred: Incorrect function.

13/01/2013 6:46:13 PM Connectivity.Application.VaultManager.ServiceException: IOError [179] (Incorrect function.
) ---> Connectivity.Core.Exceptions.CoreException: IOError [179] (Incorrect function.
) ---> System.IO.IOException: Incorrect function.

   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, Object dirSecurityObj)
   at Connectivity.Core.Util.IOUtil.CopyDirectory(DirectoryInfo sourceDir, DirectoryInfo destDir)
   at Connectivity.Core.DataAccess.ResourceStore.<>c__DisplayClass5.a(DirectoryInfo A_0)
   at Connectivity.Core.DataAccess.ResourceStore.a(DirectoryInfo A_0, Int32 A_1, ResourceStoreDepth A_2, ResourceStoreWalker A_3)
   at Connectivity.Core.DataAccess.ResourceStore.a(DirectoryInfo A_0, Int32 A_1, ResourceStoreDepth A_2, ResourceStoreWalker A_3)
   at Connectivity.Core.DataAccess.ResourceStore.a(DirectoryInfo A_0, Int32 A_1, ResourceStoreDepth A_2, ResourceStoreWalker A_3)
   at Connectivity.Core.DataAccess.ResourceStore.a(DirectoryInfo A_0, Int32 A_1, ResourceStoreDepth A_2, ResourceStoreWalker A_3)
   at Connectivity.Core.DataAccess.ResourceStore.a(DirectoryInfo A_0, Int32 A_1, ResourceStoreDepth A_2, ResourceStoreWalker A_3)
   at Connectivity.Core.DataAccess.ResourceStore.a(DirectoryInfo A_0, Int32 A_1, ResourceStoreDepth A_2, ResourceStoreWalker A_3)
   at Connectivity.Core.DataAccess.ResourceStore.a(DirectoryInfo A_0, Int32 A_1, ResourceStoreDepth A_2, ResourceStoreWalker A_3)
   at Connectivity.Core.DataAccess.ResourceStore.a(DirectoryInfo A_0, Int32 A_1, ResourceStoreDepth A_2, ResourceStoreWalker A_3)
   at Connectivity.Core.DataAccess.ResourceStore.CopyResourceStore(DirectoryInfo rootSource, DirectoryInfo rootDest, BackupResources copyRestrictions, ProgressState progressState)
   at Connectivity.Core.Operations.Backup.a(DirectoryInfo A_0, DirectoryInfo A_1, KnowledgeVault A_2)
   at Connectivity.Core.Operations.Backup.a(DirectoryInfo A_0, DirectoryInfo A_1, BackupContents A_2)
   at Connectivity.Core.Operations.Backup.Execute()
   at Connectivity.Core.Services.KnowledgeMasterService.Backup(String backupPath, BackupOptions backupoptions, ICollection`1 excludedLibraries, OnProgressDelegate onProgress)
   at System.Runtime.Remoting.Messaging.Message.Dispatch(Object target, Boolean fExecuteInContext)
   at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)
   --- End of inner exception stack trace ---

Server stack trace: 


Exception rethrown at [0]: 
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at Connectivity.Core.Services.KnowledgeMasterService.Backup(String backupPath, BackupOptions backupoptions, ICollection`1 excludedLibraries, OnProgressDelegate onProgress)
   at Connectivity.Application.VaultManager.KnowledgeMasterService.Backup(String& backupPath, OnProgressDelegate onProgress, BackupOptions options, ICollection`1 excludedLibraries)
   --- End of inner exception stack trace ---
   at Connectivity.Application.VaultManager.ProgressCommand.Execute()
   at Connectivity.Application.VaultManager.BURWizardDataModel.InternalBackup(TypeFullOrInc type, String backupPath, String& actualBackupPath, List`1 excludedLibs, Boolean ignoreNonreplicatedFiles)
13/01/2013 6:46:14 PM Connectivity.Request.Common.RequestLibrary - RequestRuntimeStop()
13/01/2013 6:46:14 PM Connectivity.Request.Vault.RequestLibrary - RequestRuntimeStop()
13/01/2013 6:46:14 PM Connectivity.Request.Foundation.RequestLibrary - RequestRuntimeStop()
13/01/2013 6:46:14 PM Connectivity.Request.Document.RequestLibrary - RequestRuntimeStop()

 

Employee
olearya
Posts: 649
Registered: ‎08-14-2008
Message 2 of 3 (368 Views)

Re: Vault Pro 2013 - Scheduled Backup Failing

01-15-2013 07:41 AM in reply to: mdellunto

Hey there,

 

I am not 100% clear from the log where the error lies but can you look at the destination drive for the backup?  Is this a network location?  I would be interested to know if there is enough space on the drive and if possible it would be good to test running the backup to a different location (local drive if possible).



Allan
Product Manager
Autodesk, Inc.
Active Contributor
mdellunto
Posts: 38
Registered: ‎01-14-2013
Message 3 of 3 (334 Views)

Re: Vault Pro 2013 - Scheduled Backup Failing

01-31-2013 06:58 AM in reply to: mdellunto

Good idea.

 

The problem was a bad hardrive I was backing up to. It was a 2nd local drive but it had bad sectors in the disk. I couldn't even do a simple windows copy from it with out erros and it failing.

 

After replaceing it everything is backing up again.

 

Thanks Autodesk.

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