Vault 2014 - Lost Admin password

[Ezekiel12]

Hello,

is there a way how to reset Admin password? We lost it. Probably somewhere through SQL in Management Studio? Cany anyone help us with that? We quiet hurry on that 😞

Thank you

[Mike.Carlson]

Are you running a Vault backup in task scheduler?  If so, look at the .bat file and it sould have a User and Password that has administrative access.

[minkd · Accepted solution]

I think you will need to open a support case - either via the subscription portal if you are on subscription, or via your reseller otherwise. I believe Product Support has a utility to reset the "Administrator" password (assuming you are using Vault Authentication). -Dave

[Ezekiel12]

SO there is no way to do it by yourself?

Nevermind, i will open case then 🙂

Thank you Very much.

[j_weber2]

If you have another user with administration rights you can perhaps login to the adms as this user.

than you can modify the user administrator and delete the passwort and set a new one

changing the passwort over the sql managemant is possible but you must have a default value

[Ezekiel12]

What do you mean by the default value? Default value for default admin is blank password 🙂

But if we had one more admin then yes we could just chang it, but we don't have 🙂