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Active Contributor
desidubajic
Posts: 33
Registered: ‎04-28-2007
Message 1 of 12 (1,496 Views)
Accepted Solution

No option to log in to Vault 2012 from Inventor 2012

1496 Views, 11 Replies
05-19-2011 01:57 PM
As of this morning when I open Inventor I am not logged in to Vault nor do I have an option to log in to Vault. Everything has worked fine since we upgraded to Inventor 2012 and Vault Professional 2012, that is until this morning. I have changed nothing. My computer did do an update when I shut it down, so I am guessing there were some Microsoft Updates that ocurred last night. Windows 7 professional 64bit Inventor Ultimate 2012 (Networked) Vault Proffessional 2012 I repaired, reinstalled, uninstalled and re-reinstalled both Inventor and Vault Client to no avail. Other users seem to have no such problem, including one other user on Windows 7 AutoCAD and AutoCAD Mechanical both can access vault through their add-ins. However neither Inventor, nor Microsoft Office are capable (nor offer the option) of logging in to Vault through their add-ins. I'm baffled? Anyone else with this issue?
Employee
chearhuat
Posts: 113
Registered: ‎06-10-2010
Message 2 of 12 (1,485 Views)

Re: No option to log in to Vault 2012 from Inventor 2012

05-19-2011 07:13 PM in reply to: desidubajic

Hi desidubajic,

 

Currently, we do not support Office 2010 x64, you may refer to this discussion thread for more insight.

 

Regards,
Chear Huat.



Chear Huat
SQA Analyst
DLS- Data Management
Autodesk, Inc.


Be sure to check out the Vault Help Wiki!
Employee
chearhuat
Posts: 113
Registered: ‎06-10-2010
Message 3 of 12 (1,482 Views)

Re: No option to log in to Vault 2012 from Inventor 2012

05-19-2011 07:21 PM in reply to: desidubajic

Hi desidubajic,

 

I'm hesitating to ask you to try repair again, and ensuring you repair Vault only.

Let us know your result then...

 

 

Regards,

Chear Huat.



Chear Huat
SQA Analyst
DLS- Data Management
Autodesk, Inc.


Be sure to check out the Vault Help Wiki!
Active Contributor
desidubajic
Posts: 33
Registered: ‎04-28-2007
Message 4 of 12 (1,481 Views)

Re: No option to log in to Vault 2012 from Inventor 2012

05-19-2011 07:25 PM in reply to: chearhuat
The main concern was not having the option to log in from Inventor. (I actually have Microsoft Office 2003 32bit) on my 64bit machine. I found a solution, although I have no idea why it was a problem. There is a file in the users folder that is normally hidden. This file contains the login information that Inventor uses to log in to Vault. (I had the AutoLogon option checked). I deleted this file and sure enough the next time I ran Inventor the option to Log In was suddenly available and all is well again.
Active Contributor
desidubajic
Posts: 33
Registered: ‎04-28-2007
Message 5 of 12 (1,484 Views)

Re: No option to log in to Vault 2012 from Inventor 2012

05-19-2011 07:27 PM in reply to: desidubajic
I actually completely uninstalled and installed the software serveral times. Our I.T. even did a restore from last week to no avail. It was only after I deleted this (apparently corrupted) file that I had access to the Vault Add-In through Inventor.
Active Member
nstevelmans
Posts: 10
Registered: ‎04-25-2008
Message 6 of 12 (1,442 Views)

Re: No option to log in to Vault 2012 from Inventor 2012

05-24-2011 07:16 AM in reply to: desidubajic

Hi There,

 

i am glad to see i am not the only one whit this problem.

 

can you give met the exact name of the folder so i can delete it.

 

 

thanks

Employee
chearhuat
Posts: 113
Registered: ‎06-10-2010
Message 7 of 12 (1,423 Views)

Re: No option to log in to Vault 2012 from Inventor 2012

05-24-2011 07:25 PM in reply to: desidubajic

Hi desidubajic,

 

The file is located in %appdata% folder, this is the path:

 

%appdata%\Autodesk\Autodesk Vault Professional 2012\Objects

 

C:\Users\{username}\AppData\Roaming\Autodesk\Autodesk Vault Professional 2012\Objects\Preferences.xml

 

Do backup the file before deleting it, as it stored all the local vault environment settings, eg. customisation to the column width in Vault Client, etc.

 

Hope it helps.

 

Regards,
Chear Huat.



Chear Huat
SQA Analyst
DLS- Data Management
Autodesk, Inc.


Be sure to check out the Vault Help Wiki!
Contributor
m.numberger
Posts: 28
Registered: ‎04-07-2011
Message 8 of 12 (1,401 Views)

Betreff: No option to log in to Vault 2012 from Inventor 2012

05-25-2011 10:07 AM in reply to: desidubajic

Hello,

 

do you see the icon to log in or does it looks like this: http://ww3.cad.de/foren/ubb/Forum293/HTML/000718.shtml#000003 ?

 

If you couldn't see it, it is be possible that you habve the same problem like i had with Inventor/Vault2011.

You have to go to the Addin-Manager and enable the vault-addin an the click with the right mouse-button an then enable the hidden addins. The you can enable the "EDM Addin".

 

Best regards

 

Michael

Active Member
nstevelmans
Posts: 10
Registered: ‎04-25-2008
Message 9 of 12 (1,382 Views)

Re: No option to log in to Vault 2012 from Inventor 2012

05-26-2011 04:25 AM in reply to: desidubajic
Spoiler
hello we checked the hidden add-in edm but no luck still all is greyed out

 

Active Member
nstevelmans
Posts: 10
Registered: ‎04-25-2008
Message 10 of 12 (1,380 Views)

Betreff: No option to log in to Vault 2012 from Inventor 2012

05-26-2011 04:31 AM in reply to: m.numberger

oops

 

Hello we checked the hidden add-in edm but no luck still all is grayed out
 
i have no idea what this can be.
 
- reinstall Vault 2012 (clean install deleted all folders en reg keys)
- checked the add-ins (hidden)
 
- try to register the add-i again
 
 
but no luck

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