Item Filter Issues

[PACDrafting]

Hi

We have a couple of issues that we need resolved ASAP.

1. If we can an Item Filter e.g. Effective Lifestyle to All and select go, It causes an error message. "An unexpected error has occurred. If this problem persists please see your administrator."

2. If a search has more then 1 page. If we select page 2 it basically keeps on searching and doesnt open page 2.

These are real issues for us at present.

Thanks Paul.

[PACDrafting]

Let me clarify my issues:

This is to do with the Web Client.

Also,

1. If we change an Item Filter e.g. Effective Lifestyle to All and select go, It causes an error message. "An unexpected error has occurred. If this problem persists please see your administrator."

[inchul.lee]

Hi Paul,

I recently received a similar issue from a customer.

Do you happen to have .NET 4.5 installed? At this stage, Vault 2013 (Server and Client) and all previous releases of Vault are not supported with .NET 4.5.

http://crackingthevault.typepad.com/crackingthevault/2012/09/support-of-net-framework-45-and-vault-2...

Could you please try uninstalling .NET 4.5 and reinstalling .NET 4.0?

[PACDrafting]

Hi Inchul

Thanks for the reply.

Was the previous company Kopex Waratah? If yes, thats us.

Are you asking if the server has .net 4.5? or user machines?

Regards

Paul

[inchul.lee]

Hi Paul,

Yes, I've been helping your reseller to resolve the issue and also guided them to uninstall .NET 4.5 and reainstall .NET 4.0 on both server and clients. They will contact you directly to help you resolve the issue.