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Distinguished Contributor
spascual
Posts: 292
Registered: ‎11-17-2009
Message 1 of 7 (268 Views)

How can we delete a job that is being processed by a PC that not exists??

268 Views, 6 Replies
02-23-2010 12:21 PM
Thanks
*Brian Roepke \(Autodesk, Inc.\)
Message 2 of 7 (268 Views)

Re: How can we delete a job that is being processed by a PC that not exists??

03-18-2010 10:32 AM in reply to: spascual
There should be a "remove" command from the Job Queue - check the "tools"
menu (I think) in the Vault Client
Distinguished Contributor
MaxU77
Posts: 204
Registered: ‎04-25-2008
Message 3 of 7 (162 Views)

Re: How can we delete a job that is being processed by a PC that not exists??

06-09-2011 01:19 AM in reply to: *Brian Roepke \(Autodesk, Inc.\)

We have several jobs "sticked" in the queue.

The status is "Processing" but this is definitely the lies.

Buttons "Remove" and "Re-submit" are greyed out.

 

Is there any method push them on?

 

PS: Vault Manufacturing 2010 (14.2.71.0)

MaxU77,
AI2011 Certified Associate
(Soft: PDSU2012, VP2012&VP2013)
Distinguished Contributor
amasva
Posts: 290
Registered: ‎01-02-2007
Message 4 of 7 (160 Views)

Re: How can we delete a job that is being processed by a PC that not exists??

06-09-2011 01:45 AM in reply to: spascual

Not sure if it will work, but have you tried to disable and then enable the jobserver again?

Asle Martin Svastuen
Autodesk Product Design Suite Ulitmate 2012 Sp1 / Vault Collaboration 2012 Sp1
HP EliteBook 8560w
Intel(R)Core(TM) i7 CPU Q 720 @ 2,0GHz 2,0GHz
16GB RAM
Windows 7 X64 SP1
Distinguished Contributor
MaxU77
Posts: 204
Registered: ‎04-25-2008
Message 5 of 7 (157 Views)

Re: How can we delete a job that is being processed by a PC that not exists??

06-09-2011 02:35 AM in reply to: amasva

Thank you for attemp to help.

Yes I've just tried it (pity there is no apply button - hope unchecking JobServer option and close settings window, then opening settings and checking the option counts enough).

Queue hasn't changed.

 

Any other suggestions?

 

Maybe I should found and edit some xml file on serever?

MaxU77,
AI2011 Certified Associate
(Soft: PDSU2012, VP2012&VP2013)
Distinguished Contributor
amasva
Posts: 290
Registered: ‎01-02-2007
Message 6 of 7 (155 Views)

Re: How can we delete a job that is being processed by a PC that not exists??

06-09-2011 03:54 AM in reply to: spascual

Open the job server queue and add the button "reset to queue". See attached image. After resetting you should be able to delete the job.

Asle Martin Svastuen
Autodesk Product Design Suite Ulitmate 2012 Sp1 / Vault Collaboration 2012 Sp1
HP EliteBook 8560w
Intel(R)Core(TM) i7 CPU Q 720 @ 2,0GHz 2,0GHz
16GB RAM
Windows 7 X64 SP1
Distinguished Contributor
MaxU77
Posts: 204
Registered: ‎04-25-2008
Message 7 of 7 (149 Views)

Re: How can we delete a job that is being processed by a PC that not exists??

06-09-2011 04:21 AM in reply to: amasva

Thanks! That helped. I wish I could mark your advice as solution (I believe only topic starter could).

MaxU77,
AI2011 Certified Associate
(Soft: PDSU2012, VP2012&VP2013)

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