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Error occurred trying to retrieve a file

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Raider_71
Collaborator
290 Views, 1 Reply
‎05-08-2014 07:22 AM
‎05-08-2014 07:22 AM

Error occurred trying to retrieve a file

Hi guys,

 

Any idea why we would be getting this message? It happens especially after a copy design was done and then trying to open the files from Vault. If you refresh and wait and try again later it works fine with no error. Its always the ipj file thats doing it. Also worth mentioning is that this has started happening after upgrading to Vault 2014. 

 

2014-05-08 04-21-11 PM.png

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Kevin.Jaufmann-Ludwig
Autodesk Support
in reply to: Raider_71
‎05-12-2014 07:27 AM
‎05-12-2014 07:27 AM

Hello,

 

the issue you have is described in this blog article:

http://crackingthevault.typepad.com/crackingthevault/2014/02/error-on-project-file-when-opening-inve...

 

Can you try the instructions of the workaround?
The issue shouldn´t appear anymore after applying the setting in the Connectivity.VaultPro.exe.config



Kevin Jaufmann-Ludwig

Technical Support Specialist

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