Error 1013 user search

[Winks87]

We have been getting the error 1013 when a serching for checked out parts.  I found a procedure for how to fix: It requires deleting folders for the Vault file store/index.  Where are these folders located?  We are using Windows 7 - I know this changes the file path, but I cant find anything remotely looking like the lucene folder indexes.

The path suggested:

C:\program data\Autodesk\Vaultserver\filestore

I am assuming this is on the local user machine - this wouldn't be on the server would it?

Thanks.

[herrerh]

This would be on the Vault Server.

C:\ProgramData\Autodesk\VaultServer\Filestore\Indexes.

Keep in mind that ProgramData is a hidden folder by default, so you may have to enable viewing hidden folders.

Alternativley, you can take that path above and paste it into Start -> Run.

-Hywell

[ryan]

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=17331901&linkID=9261340

P.S. C:\ProgramData and C:\Document and Settings\All Users are the same location (in other words, the path that Hywell mentions is the same as the path in the KB document above) 

[Winks87 · Accepted solution]

Spoiler

Thanks for all the help.  The services stopped, folders deleted & indexes rebuilt.  Works great.  The folders that need to be deleted are on the server by the way.