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Error 1013, Searching files

4 REPLIES 4
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Message 1 of 5
plasser.us
814 Views, 4 Replies

Error 1013, Searching files

We are using Vault professional 2013 and Inventor 2012. I am getting this "Error 1013" while trying to search files checked out by a particular user. If we try searching files checked out by other users there is no error. Also the error only occurs only while searching at root level if I try searching inside our projects and libraries there is no error. I have attached some sceen shots.

 

I have also noticed the same error while searching for catagory drawing at root level, there is no error while searching for other catagories or seaching for drawing catagory under projects and libraries folder. Cant seem to figure out what might cause that issue. Any help will be appreciated.

 

Thanks,

Bhavin

4 REPLIES 4
Message 2 of 5
herrerh
in reply to: plasser.us

Make sure you have the latest Service Pack and updates installed.

 

Then use the following blog article to rebuild your Search Indexes cleanly.

 

http://crackingthevault.typepad.com/crackingthevault/2009/10/how-to-delete-the-lucene-indexes-and-re...

 

One note on the article.  Your path for the search indexes may differ and may be c:\programdata\autodesk\vaultserver\filestore

 

-Hywell



Hywell Herrero
Data Management Support Specialist
Product Support
Autodesk, Inc.
Message 3 of 5
plasser.us
in reply to: herrerh

Thanks Hywell, So we deleted the lucene indexes as suggested and stopped and restarted following services as suggested. But when we try to login to ADMS console again as administrator it dont seem to do anything. It shows status running but screen is blank. I am attaching the snapshot of the same. So we could not do the second step of rebuilding the indexes again.  Any idea what could cause this issue?

 

All the users are able to login and all property mapping seems to be fine. Error 1013 that we used get while seaching is gone.

 

Thanks

Bhavin

_______________________________________________

How To... Delete the Lucene Indexes and Rebuild them

Although the following was part of an earlier post, we have had a number of calls where we needed to give instructions on how to delete the Search Indexes and Rebuild them

Delete the Lucene Search Indexes

Delete this folder:- C:\Documents and Settings\All Users\Application Data\Autodesk\VaultServer\Indexes

To do this successfully you may need to run "Services.msc" then stop the following services

  • Autodesk Data Management Job Dispatch
  • SQL Server (AUTODESKVAULT)
  • World Wide Web Publishing
  • Delete the folder, then restart them in the same order.

Rebuild Search Indexes

ADMS Console. Tools>Actions, Rebuild Search Index

Message 4 of 5
herrerh
in reply to: plasser.us

AS the logged in user:

 

Close ADMS Console, if needed kill the process through Task Manager.

 

Navigate to C:\Users\<username>\AppData\Roaming\Autodesk\

 

Delete the ADMS Console directory.

 

Restart the console.

 

-Hywell

 

 



Hywell Herrero
Data Management Support Specialist
Product Support
Autodesk, Inc.
Message 5 of 5
plasser.us
in reply to: herrerh

Thanks Hywell, I have forwerded this to IT. They will delete the console directory and restart tonight. 

Bhavin

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