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Can't see any thumbnails for MS Office 2007 documents in Vault MFG

6 REPLIES 6
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Message 1 of 7
nicgus
247 Views, 6 Replies

Can't see any thumbnails for MS Office 2007 documents in Vault MFG

Hi!

For all my Microsoft office 2003 documents there is a nice little thumbnail, but for all documents created after my update to Microsoft office 2007 there are non. How can I get them back?

/NG Edited by: nicklas.gustavsson on May 6, 2009 11:18 PM
6 REPLIES 6
Message 2 of 7
Anonymous
in reply to: nicgus


Hi,

 

You need to enable the Thumbnail option while saving the
document in the Save dialog.

 

Hope that helps

 

Thanks

Senthil
Message 3 of 7
nicgus
in reply to: nicgus

Hi!

I have enabled the Thumbnail option and it still doesn't work.

/NG
Message 4 of 7
Anonymous
in reply to: nicgus


Hi,

 

I could also reproduce the issue. I have forwarded the
issue to development team. I will keep you informed once I get feedback from
them.

 

Regards

Senthil
Message 5 of 7
ElwenCao
in reply to: nicgus

hi,

This is a known issue caused by server, because a thumbnail is not provided by the ifilter. The file has a bitmap which is in the wrong format so this would require more work then a bug fix.
Message 6 of 7
nicgus
in reply to: nicgus

What kind of work?

/NG
Message 7 of 7
Anonymous
in reply to: nicgus


I believe what Elwen is saying is that there is no
simple work-around at this time.  The issue is known and we hope to address
it in the future.

 

Regards,

Adam


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
What
kind of work? /NG

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