Vault General

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Contributor
ro01
Posts: 13
Registered: ‎07-06-2011
Message 1 of 20 (1,189 Views)
Accepted Solution

Can not access vault from within Inventor

1189 Views, 19 Replies
03-23-2012 07:33 AM

We recently upgraded from Inventor 2011 and vault 2011 to Inventor 2012 and Vault 2012. I am running 64 bit windows 7, I am not able to open from, save to, check in or check out from vault while in Inventor. I have no problems while in Autocad doing any vault commands. The vault add-in inside of Inventor is loaded. We have tried uninstalling Vault Client and reinstalling. Not sure what else to try.

*Expert Elite*
CelticDesignServices
Posts: 507
Registered: ‎11-29-2011
Message 2 of 20 (1,186 Views)

Re: Can not access vault from within Inventor

03-23-2012 07:43 AM in reply to: ro01

ro01,

 

Let's start with the obvious, do you have a Vault tab on the Inventor ribbon menu?

If so, is only the "log in" icon highlighted?

If yes, you need to log into Vault from within Inventor. Then make sure you have the correct project selected and active.

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Inventor.PNG     vault.PNG



Jim
Celtic Design Services, LLC

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Employee
luttena
Posts: 257
Registered: ‎03-26-2009
Message 3 of 20 (1,184 Views)

Re: Can not access vault from within Inventor

03-23-2012 07:44 AM in reply to: ro01

Hello,

 

Do you have a Vault ipj active? If you have a non-Vault ipj active, the Vault commands are not available.

Regards,

Adam



Adam Luttenbacher
Sr User Experience Designer
Autodesk, Inc.


Contributor
ro01
Posts: 13
Registered: ‎07-06-2011
Message 4 of 20 (1,178 Views)

Re: Can not access vault from within Inventor

03-23-2012 07:58 AM in reply to: CelticDesignServices

I should have said that. Yes my project file is set to the vault project, and I am loged into vault inside of Inventor, and the connection status says I am connected.

Contributor
ro01
Posts: 13
Registered: ‎07-06-2011
Message 5 of 20 (1,175 Views)

Re: Can not access vault from within Inventor

03-23-2012 08:06 AM in reply to: ro01

Also the "Go to Vault" and "Log Out" buttons are the only buttons not greyed out on the Vault tab.

Employee
luttena
Posts: 257
Registered: ‎03-26-2009
Message 6 of 20 (1,160 Views)

Re: Can not access vault from within Inventor

03-23-2012 09:10 AM in reply to: ro01

That's interesting. All of your symptoms point to having a non-Vault project file active in your project editor. If you don't have a Vault add-in active, you can still see the Vault buttons but they are all grayed out.

 

If you want, showing a screen capture of your project editor might help confirm.

 

Thanks,

Adam



Adam Luttenbacher
Sr User Experience Designer
Autodesk, Inc.


Contributor
ro01
Posts: 13
Registered: ‎07-06-2011
Message 7 of 20 (1,158 Views)

Re: Can not access vault from within Inventor

03-23-2012 09:24 AM in reply to: luttena

Here is a group of screen shots showing the active project, the vault controls locked out, and what add-ins are active in Inventor. Thanks for the help

Contributor
ro01
Posts: 13
Registered: ‎07-06-2011
Message 8 of 20 (1,155 Views)

Re: Can not access vault from within Inventor

03-23-2012 09:30 AM in reply to: ro01

My workspace is set to the X:\work because our computers are setup to have the local drive with the operating system on it frozen. The X: drive is a local partition that is not frozen.

Employee
luttena
Posts: 257
Registered: ‎03-26-2009
Message 9 of 20 (1,114 Views)

Re: Can not access vault from within Inventor

03-26-2012 08:15 AM in reply to: ro01

Thanks for the clarification. Have you mapped the project file to Vault folders yet?

 

Adam



Adam Luttenbacher
Sr User Experience Designer
Autodesk, Inc.


Contributor
ro01
Posts: 13
Registered: ‎07-06-2011
Message 10 of 20 (1,090 Views)

Re: Can not access vault from within Inventor

03-27-2012 07:25 AM in reply to: luttena

I am not sure what you mean. The project file was mapped when it was autoloaded into the vault last year. Do I need to remap it after upgrading?

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