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ADMS not starting

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Message 1 of 10
PVT_Stewie
Enthusiast
787 Views, 9 Replies
‎08-19-2013 04:42 AM
‎08-19-2013 04:42 AM

ADMS not starting

All,

 

my ADMS console is not starting, I can't connect any users to the database.  It was working fine over the weekend but didn't start/work today?

 

any known issues?  how do I recover?

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Message 2 of 10
cbenner
Mentor
in reply to: PVT_Stewie
‎08-19-2013 05:24 AM
‎08-19-2013 05:24 AM

What version of Vault?  What Server OS?  Any error messages?  Issues on the server itself?  It was working fine and just quit?...  have you tried a reboot of the server?

 


 


Chris Benner 


  


Inventor Tube & Pipe, Vault Professional 


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Message 3 of 10
PVT_Stewie
Enthusiast
in reply to: cbenner
‎08-19-2013 05:32 AM
‎08-19-2013 05:32 AM

Vault 2013, ADMS13.

 

The server is OK, there are/were 58 updates that were not done.  Old Anti-Virus as well, our IT dept is working on that now.

 

Fri/Sat it was fine, quit this morning.  We are replicationg with another facliity, I can log into their server without a problem.  Rebooted twice, .NET errors keep coming up.

 

Please see the error that appears when the client login fails.

 

Edited by
Discussion_Admin

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Message 5 of 10
PVT_Stewie
Enthusiast
in reply to: PVT_Stewie
‎08-19-2013 06:26 AM
‎08-19-2013 06:26 AM

not on that server, another user with admin rights created a copy of the database to see if it uploaded on a test server which was upgraded to 2014.  That was 2 weeks ago.

 

We also moved the licensing to another location.

 

That's the only work that was done.

 

We're getting a ".net runtime" error on the application side however.

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Message 7 of 10
Kevin.Jaufmann-Ludwig
Autodesk Support
in reply to: cbenner
‎08-19-2013 08:06 AM
‎08-19-2013 08:06 AM

Hello,

 

the issue described looks like this here (looking at your screenshot on post #3):

 

http://crackingthevault.typepad.com/crackingthevault/2013/06/login-vault-problem-vault-is-not-compat...

 

For the most customers so far Antivirus caused the issue (multiple AV programs).

 

Maybe you can check the other points in the blog article as well (if they apply).

 

Hope this helps.

 



Kevin Jaufmann-Ludwig

Technical Support Specialist

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Message 8 of 10
PVT_Stewie
Enthusiast
in reply to: Kevin.Jaufmann-Ludwig
‎08-19-2013 08:13 AM
‎08-19-2013 08:13 AM

the problem has been resolved.

 

is there a way to delete this thread?

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Message 9 of 10
cbenner
Mentor
in reply to: PVT_Stewie
‎08-19-2013 08:18 AM
‎08-19-2013 08:18 AM

Rather than delete the thread, why not post the resolution?  One purpose of these forums is to provide solutions for people who may have the same problem in the future.

 


 


Chris Benner 


  


Inventor Tube & Pipe, Vault Professional 


Cad Tips Tricks & Workarounds | Twitter | LinkedIn  


Autodesk University Classes: 


Going With The Flow with Inventor Tube and Pipe | Increasing The Volume with Inventor Tube and Pipe | Power of the Autodesk Community | Getting to Know You | Inventor Styles & Standards |Managing Properties with Vault Professional | Vault Configuration | Vault - What is it & Why Do I Need It? | A Little Less Talk - Tube & Pipe Demo | Change Orders & Revisions - Vault, Inventor & AutoCAD | Authoring & Publishing Custom Content

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Message 10 of 10
Discussion_Admin
Alumni
in reply to: PVT_Stewie
‎08-19-2013 08:19 AM
‎08-19-2013 08:19 AM

We do not delete threads for archival purposes

 

 

Thanks
Discussion_Admin

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