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ADMS Console 2008

21 REPLIES 21
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Message 1 of 22
lnichols
1461 Views, 21 Replies

ADMS Console 2008

We recently upgraded to Vault 2008. Everything went ok except for a few rights issues that we corrected.

However when I first opened up the ADMS on the server it opened just fine and I could see the database. But when we tried to run the backup script it failed and now when I try to open the ADMS console I get this error:

Unable to check ADMS System State. After closing this box you can press F5 to try again.

Illegal pathname or filename

Illegal path



Now what I don't understand is why it worked after the upgrade and reboot. But after the backup script failed it no longer can attach to the database. The users are able to access the Vault with no issues but the backup script is failing and I cannot get into the ADMS to do a manual.

Any help would be appreciated, I need to get a valid backup.
21 REPLIES 21
Message 2 of 22
Anonymous
in reply to: lnichols

Have you verified that IIS is still running?
Also, open the Task Manager and make sure there isn't and
ADMSConsole.exe already running. If so, reboot the server and try to
access it again.

Did you change your backup script to use the
connectivity.admsconsole.exe from the VaultManager.exe?

Irvin
lnichols wrote:
> We recently upgraded to Vault 2008. Everything went ok except for a few rights issues that we corrected.
>
> However when I first opened up the ADMS on the server it opened just fine and I could see the database. But when we tried to run the backup script it failed and now when I try to open the ADMS console I get this error:
>
> Unable to check ADMS System State. After closing this box you can press F5 to try again.
>
> Illegal pathname or filename
>
> Illegal path
>
>
>
> Now what I don't understand is why it worked after the upgrade and reboot. But after the backup script failed it no longer can attach to the database. The users are able to access the Vault with no issues but the backup script is failing and I cannot get into the ADMS to do a manual.
>
> Any help would be appreciated, I need to get a valid backup.
Message 3 of 22
lnichols
in reply to: lnichols

Hello Irvin,

Yes IIS is running, i can put http://localhost in my web browser and it comes up just fine. So does the other site which is hosted on this server.

No there is only one instance of ADMSConsole.exe running.

Here is the script I am running:

REM @ECHO OFF

REM THIS WILL STOP THE WEB SERVER AND "CYCLE" THE SQL SERVER

REM PROVIDING THE BEST RESULTS FOR BACKINGUP UP THE VAULT

IISRESET /STOP

NET STOP MSSQL$AUTODESKVAULT

NET START MSSQL$AUTODESKVAULT

REM START THE BACKUP PROCESS (THIS IS ONE LINE OF TEXT)

"C:\Program Files\Autodesk\Data Management Server 2008\ADMS Console\Connectivity.ADMSConsole.exe" -Obackup -B"C:\Backup\Vault\A" -VU –VP

Thank you for your help,

Leon
Message 4 of 22
Anonymous
in reply to: lnichols

From what you have provided, it looks like the account used for the
backup is not being specified with the -VU switch. This is a required
parameter.

Add a /Y to your net stop of SQL if SQL Agent is installed and listed in
services.

Make sure that the Network Service, Local System and AutodeskVault
account have full control permissions to C:\Backup\Vault.

Also, you can remove the IISRESET /STOP, this step is no longer needed
in ADMS 2008.

-Hywell

lnichols wrote:
> Hello Irvin,
>
> Yes IIS is running, i can put http://localhost in my web browser and it comes up just fine. So does the other site which is hosted on this server.
>
> No there is only one instance of ADMSConsole.exe running.
>
> Here is the script I am running:
>
> REM @ECHO OFF
>
> REM THIS WILL STOP THE WEB SERVER AND "CYCLE" THE SQL SERVER
>
> REM PROVIDING THE BEST RESULTS FOR BACKINGUP UP THE VAULT
>
> IISRESET /STOP
>
> NET STOP MSSQL$AUTODESKVAULT
>
> NET START MSSQL$AUTODESKVAULT
>
> REM START THE BACKUP PROCESS (THIS IS ONE LINE OF TEXT)
>
> "C:\Program Files\Autodesk\Data Management Server 2008\ADMS Console\Connectivity.ADMSConsole.exe" -Obackup -B"C:\Backup\Vault\A" -VU –VP
>
> Thank you for your help,
>
> Leon
Message 5 of 22
lnichols
in reply to: lnichols

I left the -VU field blank for security reasons.

Yes the SQL Agent is install and I have added the /Y to my net stop command.

Also I have installed the Microsoft SQL Web Data Administration tool and when I open it up I do not see the AUTODESKVAULT database.

My biggest concern right now is that I cannot open the ADMS Console on the server to make manual backups. As I made mention before that worked after the upgrade but a day later stopped. Users are still able to access Vault and Vault Manager but I currently have no backups.

Thank You for you help,

Leon
Message 6 of 22
lnichols
in reply to: lnichols

Please does anybody have any ideas on how I can get back into the ADMS?

Thanks,

Leon
Message 7 of 22
Anonymous
in reply to: lnichols

I do not know if this is the case for you or not, but I got the similar
message when ADMS console was unable to connect to SQL Server AutodeskVault
instance.
I used osql, SQL server management studio, and Sql Server configuration
manager to correct the sql connection problem.
After correcting the connection problem I was able to launch ADMS Console.

Steps that you can take to verify that this is the problem in your case are
0. Make sure all SQL services are running, SQL Browser service is running
[SQL 2005 only].
1. Open a command shell and the following command
osql -S[your sql machine name]\AUTODESKVAULT -Usa -P[password]
Are you able to connect. If yes you will get "1>" prompt.
2. If you are using remote SQL then make sure the AutodeskVault instance is
configured to communicate through TCP protocol.
3. Make sure communication port are not blocked by the firewall
4. Validate the connect by using the following osql command
osql -Stcp:[your sql machine name]\AUTODESKVAULT -Usa -P[password]
NOTE: notice the "tcp:" in front of the server name.

Hope this helps you. In any case please let us know.

--

Ajay Choudhary
Software Engineer
Autodesk Inc.



wrote in message news:5589003@discussion.autodesk.com...
Please does anybody have any ideas on how I can get back into the ADMS?

Thanks,

Leon
Message 8 of 22
lnichols
in reply to: lnichols

Ok it looks like a connection problem to the SQL database. How did you go about correcting this issues. I am new to SQL, but the server is running MSDE not full SQL so there is not Sql Server Configuration Manager. Is that something I can download?

Thanks were getting there,

Leon
Message 9 of 22
Anonymous
in reply to: lnichols

Few Questions -

1. Is it MSDE or SQL Express? Was the database created when you installed
ADMS 2008 or was it coming from Vault 5?

2. Using Control Panel->Administrative Tool->Services check if the SQL
Server AutodeskVault instance is running. Please note that service name is
different for MSDE and SQL Express.

3. When you run the "osql -S[your sql machine
name]\AUTODESKVAULT -Usa -P[password]" command what error message you get.
You can post the message here or google it yourself.




--

Ajay Choudhary
Software Engineer
Autodesk Inc.



wrote in message news:5589248@discussion.autodesk.com...
Ok it looks like a connection problem to the SQL database. How did you go
about correcting this issues. I am new to SQL, but the server is running
MSDE not full SQL so there is not Sql Server Configuration Manager. Is that
something I can download?

Thanks were getting there,

Leon
Message 10 of 22
lnichols
in reply to: lnichols

1. How do you check which SQL? Database was upgraded from Vault 5

2. Yes the service MSSQL$AUTODESKVAULT is started

3. I get login failed for user 'sa' and if I put "$" in front of AUTODESKVAULT i get

[DBMSPLCM]SQL Server does not exist or access denied
[DBMSLPCM]ConnectionOpen (connect())

Thanks again for all your help with this issue,

Leon
Message 11 of 22
Anonymous
in reply to: lnichols

Its most likely you have MSDE [from the service name].

The Login failed for 'sa' means that SQL server is responding and you are
not providing valid sa password.
The default sa password for AutodeskVault may be in the advance
configuration guide.

Check the database file size. Are you exceeding the 2GB limit?

--

Ajay Choudhary
Software Engineer
Autodesk Inc.



wrote in message news:5589334@discussion.autodesk.com...
1. How do you check which SQL? Database was upgraded from Vault 5

2. Yes the service MSSQL$AUTODESKVAULT is started

3. I get login failed for user 'sa' and if I put "$" in front of
AUTODESKVAULT i get

[DBMSPLCM]SQL Server does not exist or access denied
[DBMSLPCM]ConnectionOpen (connect())

Thanks again for all your help with this issue,

Leon
Message 12 of 22
lnichols
in reply to: lnichols

Ok you where right I was suppling the wrong password for the sa account. I now get the 1> prompt.

So now how do I get the ADMS Console to open properly again? Do I just reattach a Master Vault from within the ADMS?

Thanks again,

Leon
Message 13 of 22
Anonymous
in reply to: lnichols

So when you get the "1>" prompt.
Try the command "use KnowledgeVaultMaster" Enter "GO" Enter
If you do not get any error then you should not have to reattach Master
Vault through ADMS Console.

But first run the ADMS Console to see if you are still getting the error.


--

Ajay Choudhary
Software Engineer
Autodesk Inc.



wrote in message news:5589369@discussion.autodesk.com...
Ok you where right I was suppling the wrong password for the sa account. I
now get the 1> prompt.

So now how do I get the ADMS Console to open properly again? Do I just
reattach a Master Vault from within the ADMS?

Thanks again,

Leon
Message 14 of 22
lnichols
in reply to: lnichols

I am still getting "Unable to check ADMS System State" "Illegal Path or Filename" when I launch the ADMS Console. Both before and after inputting the command.

Thanks,

Leon Message was edited by: lnichols
Message 15 of 22
Anonymous
in reply to: lnichols

Another idea -
Run Filemon [tool to monitor file system access can be downloaded from
microsoft web site]
Run ADMS Console and see which is the "Illegal Path or Filename" reffered.

But it will be best to get help from you reseller or Autodesk customer
support.

--

Ajay Choudhary
Software Engineer
Autodesk Inc.



wrote in message news:5589487@discussion.autodesk.com...
I am still getting "Unable to check ADMS System State" "Illegal Path or
Filename" when I launch the ADMS Console. Both before and after inputting
the command.

Thanks,

Leon

Message was edited by: lnichols
Message 16 of 22
lnichols
in reply to: lnichols

In the logs this is what shows as being the Illegal Path

AM Illegal pathname or filename.
Connectivity.Application.VaultManager.ServiceException: IllegalPath ---> Connectivity.Core.Exceptions.CoreException

Any Ideas? Should I try a reinstall?

Thanks again,

Leon Message was edited by: lnichols
Message 17 of 22
Anonymous
in reply to: lnichols

Please post the whole stack trace for this error message from the
ADMSConsole log file.

--

Ajay Choudhary
Software Engineer
Autodesk Inc.



wrote in message news:5589812@discussion.autodesk.com...
In the logs this is what shows as being the Illegal Path

AM Illegal pathname or filename.
Connectivity.Application.VaultManager.ServiceException: IllegalPath --->
Connectivity.Core.Exceptions.CoreException

Any Ideas? Should I try a reinstall?

Thanks again,

Leon

Message was edited by: lnichols
Message 18 of 22
lnichols
in reply to: lnichols

I believe this is what you are looking for:


5/17/2007 8:09:44 AM ==================================================================
5/17/2007 8:09:44 AM Logging initiated: Core server version 12.0.123.0
5/17/2007 8:09:44 AM ==================================================================
5/17/2007 8:09:44 AM Unable to check ADMS system state. After closing this message box, you can press F5 to try again.
If the error condition continues, contact your IT administrator.
__________________________

Illegal pathname or filename.

IllegalPath
5/17/2007 8:09:44 AM Connectivity.ADMSConsole.exe Information: 0 : Tracer for 'Exceptions' created.
5/17/2007 8:11:00 AM Illegal pathname or filename.
Connectivity.Application.VaultManager.ServiceException: IllegalPath ---> Connectivity.Core.Exceptions.CoreException: IllegalPath

Server stack trace:
at Connectivity.Core.Util.ConfigReader..ctor(ConfigSource configsource)
at Connectivity.Core.Util.ConfigServiceUtil.GetConfiguration(String sectionname)
at Connectivity.Core.Util.DatabaseConfiguration.Instance()
at Connectivity.Core.Security.SystemPrincipal.ResolveDatabaseName(DatabaseReqs databasereqs)
at Connectivity.Core.Database.Transaction._TransactionDatabase..ctor(DatabaseReqs requirements)
at Connectivity.Core.DataAccess.LegacySystems.DetermineKVMName()
at Connectivity.Core.DataAccess.LegacySystems.LegacyTransaction._TransactionDatabase..ctor()
at Connectivity.Core.DataAccess.SiteCompatibility.GetSiteCompatibilityWithKnowledgeMaster()
at Connectivity.Core.Services.KnowledgeMasterService.GetSiteCompatibilityWithKnowledgeMaster()
at System.Runtime.Remoting.Messaging.Message.Dispatch(Object target, Boolean fExecuteInContext)
at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Connectivity.Core.Services.KnowledgeMasterService.GetSiteCompatibilityWithKnowledgeMaster()
at Connectivity.Application.VaultManager.KnowledgeMasterService.GetSiteCompatibilityWithKnowledgeMaster()
--- End of inner exception stack trace ---
at Connectivity.Application.VaultManager.KnowledgeMasterService.GetSiteCompatibilityWithKnowledgeMaster()
at Connectivity.Application.VaultManager.ConfigUtil.InitializeSystemState()
5/17/2007 10:55:10 AM ==================================================================
5/17/2007 10:55:10 AM Logging initiated: Core server version 12.0.123.0
5/17/2007 10:55:10 AM ==================================================================
5/17/2007 10:55:10 AM Unable to check ADMS system state. After closing this message box, you can press F5 to try again.
If the error condition continues, contact your IT administrator.
__________________________

Illegal pathname or filename.
Message 19 of 22
Anonymous
in reply to: lnichols

So the file in question is "web.config" located at

%PROGRAMFILES%\Autodesk\Data Management Server 2008\Server\Web\Services

Repairing the ADMS installation should fix this problem.

Or manually give permission to Administrators group and AutodeskVault user.

--

Ajay Choudhary
Software Engineer
Autodesk Inc.



wrote in message news:5591076@discussion.autodesk.com...
I believe this is what you are looking for:


5/17/2007 8:09:44 AM
==================================================================
5/17/2007 8:09:44 AM Logging initiated: Core server version 12.0.123.0
5/17/2007 8:09:44 AM
==================================================================
5/17/2007 8:09:44 AM Unable to check ADMS system state. After closing this
message box, you can press F5 to try again.
If the error condition continues, contact your IT administrator.
__________________________

Illegal pathname or filename.

IllegalPath
5/17/2007 8:09:44 AM Connectivity.ADMSConsole.exe Information: 0 : Tracer
for 'Exceptions' created.
5/17/2007 8:11:00 AM Illegal pathname or filename.
Connectivity.Application.VaultManager.ServiceException: IllegalPath --->
Connectivity.Core.Exceptions.CoreException: IllegalPath

Server stack trace:
at Connectivity.Core.Util.ConfigReader..ctor(ConfigSource configsource)
at Connectivity.Core.Util.ConfigServiceUtil.GetConfiguration(String
sectionname)
at Connectivity.Core.Util.DatabaseConfiguration.Instance()
at
Connectivity.Core.Security.SystemPrincipal.ResolveDatabaseName(DatabaseReqs
databasereqs)
at
Connectivity.Core.Database.Transaction._TransactionDatabase..ctor(DatabaseReqs
requirements)
at Connectivity.Core.DataAccess.LegacySystems.DetermineKVMName()
at
Connectivity.Core.DataAccess.LegacySystems.LegacyTransaction._TransactionDatabase..ctor()
at
Connectivity.Core.DataAccess.SiteCompatibility.GetSiteCompatibilityWithKnowledgeMaster()
at
Connectivity.Core.Services.KnowledgeMasterService.GetSiteCompatibilityWithKnowledgeMaster()
at System.Runtime.Remoting.Messaging.Message.Dispatch(Object target,
Boolean fExecuteInContext)
at
System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage
msg, Int32 methodPtr, Boolean fExecuteInContext)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage
reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&
msgData, Int32 type)
at
Connectivity.Core.Services.KnowledgeMasterService.GetSiteCompatibilityWithKnowledgeMaster()
at
Connectivity.Application.VaultManager.KnowledgeMasterService.GetSiteCompatibilityWithKnowledgeMaster()
--- End of inner exception stack trace ---
at
Connectivity.Application.VaultManager.KnowledgeMasterService.GetSiteCompatibilityWithKnowledgeMaster()
at
Connectivity.Application.VaultManager.ConfigUtil.InitializeSystemState()
5/17/2007 10:55:10 AM
==================================================================
5/17/2007 10:55:10 AM Logging initiated: Core server version 12.0.123.0
5/17/2007 10:55:10 AM
==================================================================
5/17/2007 10:55:10 AM Unable to check ADMS system state. After closing this
message box, you can press F5 to try again.
If the error condition continues, contact your IT administrator.
__________________________

Illegal pathname or filename.
Message 20 of 22
lnichols
in reply to: lnichols

Both Administrators group and AutodeskVault user have full control and still getting the same error. This is a live system, is there a repair option or will I have to do a complete install?

Thanks again for all your help,

Leon

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