Vault General Discussion

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Valued Contributor
jacoj
Posts: 61
Registered: ‎12-06-2012
Message 1 of 5 (174 Views)
Accepted Solution

vault error value canot be null

174 Views, 4 Replies
01-07-2014 11:38 PM
please help !!! cant access vault file, only folders is vissible, if I change the view settings, you can see imnage, and try to open I get the attached error. 2013 PDSS trail ran out, and we installed 2014 PDSS trial while we waited for 2013 LIC . we are now back on 2013 PDSS installed and licenced, but, vault is giveing this error, any idea how to fix this, without formatting, its a huge issue to get an older version LIC
Employee
Senthil-Autodesk
Posts: 556
Registered: ‎10-12-2006
Message 2 of 5 (167 Views)

Re: vault error value canot be null

01-08-2014 12:47 AM in reply to: jacoj

Hi,

 

This is due to .Net 4.5 which is installed from 2014 release. We have fixed this issue in Vault 2013 SP1. You can download and install it from the following link.

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=21017345&linkID=9261341

 

If possible please go ahead and install the latest Update 2 for SP1 from this

 

http://usa.autodesk.com/adsk/servlet/ps/dl/index?linkID=9261341&id=2334435&siteID=123112#section2

 

Hope that helps.

 



Senthil Kumar
Vault QA Team
Autodesk, Inc.


Be sure to check out the Vault Help!
Valued Contributor
jacoj
Posts: 61
Registered: ‎12-06-2012
Message 3 of 5 (164 Views)

Re: vault error value canot be null

01-08-2014 12:55 AM in reply to: Senthil-Autodesk
Thank you
Will do this,

But do I need to manually remove the .NET 4.5?

Kind Regards

Jaco Jansen van Rensburg
Drawing Office Administrator
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Employee
Senthil-Autodesk
Posts: 556
Registered: ‎10-12-2006
Message 4 of 5 (152 Views)

Re: vault error value canot be null

01-08-2014 01:51 AM in reply to: jacoj

No. You do not need to remove .Net 4.5. Installing SP1 will fix the issue.

 



Senthil Kumar
Vault QA Team
Autodesk, Inc.


Be sure to check out the Vault Help!
Valued Contributor
jacoj
Posts: 61
Registered: ‎12-06-2012
Message 5 of 5 (135 Views)

Re: vault error value canot be null

01-09-2014 01:48 AM in reply to: Senthil-Autodesk
thank you This seems to fix the problem but seem the drag and drop capability is not working now because of the .NET 4.5 instead of 4.0 but at least the user is up and running again thank you

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