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Web viewer shows Items and folders but no files.

4 REPLIES 4
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Message 1 of 5
petter.moldestad
472 Views, 4 Replies

Web viewer shows Items and folders but no files.

Our Web viewer doesn’t show files any more. Not the old viewer nor the new one. Only Items and folders are shown. (Autodesk Vault 2014 Subscription Release 1). What can be the cause for this?

4 REPLIES 4
Message 2 of 5
ryan
in reply to: petter.moldestad

Login as an administrator, hit the configure button, scroll down to the bottom and click Change under the Item and File Display settings and turn files back on.

Ryan Small
National Team Leader, Data Management and Software Development
SolidCAD, a Cansel Company (an Autodesk Platinum Partner)
www.solidcad.ca
Message 3 of 5
petter.moldestad
in reply to: ryan

Thanks.

 

That solved it for the old viewer. I didn’t find a way to do the same action on the new viewer. Does anyone have a tip for this as well?

Message 4 of 5
ryan
in reply to: petter.moldestad

The thin client has the same option. Move over the blue text for the username and click on settings...

-Ryan

Ryan Small, Technology Consultant
1.877.438.2231 x110
2300 Steeles Ave West, Suite 240, Vaughan, ON L4K 5X6
[[image]]
Ryan Small
National Team Leader, Data Management and Software Development
SolidCAD, a Cansel Company (an Autodesk Platinum Partner)
www.solidcad.ca
Message 5 of 5
petter.moldestad
in reply to: ryan

Grate! There it was. Thanks.

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