Vault General Discussion

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Distinguished Contributor
warrenandy
Posts: 121
Registered: ‎04-18-2012
Message 1 of 10 (460 Views)
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Vault Showing Strikethrough Text but not checked out?

460 Views, 9 Replies
10-19-2012 07:27 AM

I have some parts I checked in they show now striked through but the circle to the left is white and no check amrk. When other users go to check them out it says I have them checked out even thoug I don't? Is this a known bug in Vault Pro 2013 with users on 2012?

Andrew Warren
CAD & Data Management Specialist
Bridgestone Americas Tire Operations
andrew.warren@bellsouth.net
Employee
olearya
Posts: 650
Registered: ‎08-14-2008
Message 2 of 10 (451 Views)

Re: Vault Showing Strikethrough Text but not checked out?

10-19-2012 10:37 AM in reply to: warrenandy

Hi Andrew,

 

Can you check the property "checked out to" and "checked out machine" - it may be that the files were checked out to another PC.  If you are not modifying the files and just want to unlock them or they are checked out to another machine you cannot access then you should be able to undo check out on these files (No changes will be saved).



Allan
Product Manager
Autodesk, Inc.
Distinguished Contributor
warrenandy
Posts: 121
Registered: ‎04-18-2012
Message 3 of 10 (446 Views)

Re: Vault Showing Strikethrough Text but not checked out?

10-19-2012 10:53 AM in reply to: olearya

It was checked out to me on my machine even though it did not show it was checked out to me. Now I could hover over it and it would say it was checked out it just did not have the check mark. Once I checked them back in they were fine, but it would not let me check them back in.

 

When I was looking in to this I also noticed the files checked out by other users were showing as strike-through as well. What would be causing this?

Andrew Warren
CAD & Data Management Specialist
Bridgestone Americas Tire Operations
andrew.warren@bellsouth.net
Employee
olearya
Posts: 650
Registered: ‎08-14-2008
Message 4 of 10 (442 Views)

Re: Vault Showing Strikethrough Text but not checked out?

10-19-2012 11:03 AM in reply to: warrenandy

Hey,

 

The strikethrough means its not available for checkout, so you of course should only see this on files checked out to somewhere or someone else. 

 

A few more questions regards your last reply as I was not clear:

 

Does this now occurring for all users?

Are you able to undo check out on these files and resolve the issue or does it reoccur?

Has this just started happening after a server upgrade?  

What size is your Vault database?



Allan
Product Manager
Autodesk, Inc.
Distinguished Contributor
warrenandy
Posts: 121
Registered: ‎04-18-2012
Message 5 of 10 (439 Views)

Re: Vault Showing Strikethrough Text but not checked out?

10-19-2012 11:10 AM in reply to: olearya

olearya wrote:

Hey,

 

The strikethrough means its not available for checkout, so you of course should only see this on files checked out to somewhere or someone else. 

 

A few more questions regards your last reply as I was not clear:

 

Does this now occurring for all users?

Are you able to undo check out on these files and resolve the issue or does it reoccur?

Has this just started happening after a server upgrade?  

What size is your Vault database?


What is weird is the fact they show the little icon like they are avalible but are strike though like they are not avlible. Then come to find out they are checked out to somone.

 

Yes it is happening for all user

No I am not able to Undo but I was able to check in the ones I had out.

 

Just noticed it

 

Vault Database is relitivly small I think we are jsut no uploading everyhting

Andrew Warren
CAD & Data Management Specialist
Bridgestone Americas Tire Operations
andrew.warren@bellsouth.net
Employee
olearya
Posts: 650
Registered: ‎08-14-2008
Message 6 of 10 (437 Views)

Re: Vault Showing Strikethrough Text but not checked out?

10-19-2012 11:14 AM in reply to: warrenandy

The strikethrough with open circle is actually as expected - see the icon details here for more info:

 

http://wikihelp.autodesk.com/Vault/enu/Help/Help/0001-Using_Va1/0003-Essentia3/0019-Autodesk19



Allan
Product Manager
Autodesk, Inc.
Distinguished Contributor
warrenandy
Posts: 121
Registered: ‎04-18-2012
Message 7 of 10 (427 Views)

Re: Vault Showing Strikethrough Text but not checked out?

10-19-2012 11:46 AM in reply to: olearya

Why would it not have an X in the circle showing it is check out by the other user? Or do the X's only show in the basic Vault? I am not sure if I mentioned it we are on Pro 2013... When did it quit showing the X's?

Andrew Warren
CAD & Data Management Specialist
Bridgestone Americas Tire Operations
andrew.warren@bellsouth.net
Employee
olearya
Posts: 650
Registered: ‎08-14-2008
Message 8 of 10 (425 Views)

Re: Vault Showing Strikethrough Text but not checked out?

10-19-2012 11:50 AM in reply to: warrenandy

Only Vault Basic retained the "x".

 

With the introduction of document lifecycles into VW, VC and VP, the status icon became fairly crowded, utilizing fonts and other text changes to relay status became a bit of a necessity so the "x" was dropped in these products in favor of the strikethrough.



Allan
Product Manager
Autodesk, Inc.
Distinguished Contributor
warrenandy
Posts: 121
Registered: ‎04-18-2012
Message 9 of 10 (420 Views)

Re: Vault Showing Strikethrough Text but not checked out?

10-19-2012 11:56 AM in reply to: olearya

I did not relize they / you dropped it... Understnad just wasn't aware...

 

Thanks

Andrew Warren
CAD & Data Management Specialist
Bridgestone Americas Tire Operations
andrew.warren@bellsouth.net
Employee
olearya
Posts: 650
Registered: ‎08-14-2008
Message 10 of 10 (418 Views)

Re: Vault Showing Strikethrough Text but not checked out?

10-19-2012 11:57 AM in reply to: warrenandy

Well hopefully that demystifies a little! :smileyhappy:



Allan
Product Manager
Autodesk, Inc.

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