Vault General Discussion

Vault General Discussion

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Mentor
tmccar
Posts: 469
Registered: ‎11-28-2007
Message 1 of 8 (591 Views)
Accepted Solution

Vault Server 2012 on 64-bit PC

591 Views, 7 Replies
08-22-2011 07:39 AM

Can l Vault 2012 Pro Server be installed on a 64-bit system?  I'm guessing not, because I am getting this error message when I try:

"An attempt was made to load a program with an incorrect format"

 

 

 

Employee
chearhuat
Posts: 113
Registered: ‎06-10-2010
Message 2 of 8 (561 Views)

Re: Vault Server 2012 on 64-bit PC

08-23-2011 02:03 AM in reply to: tmccar

Hi tmccar,

 

Vault Server 2012 can be installed on a 64-bit PC. Nonetheless, it will be installed as a 32-bit application.

 

To guide us in troubleshooting, it will be good if you could provide us with the following info:

i. the OS of the 64bit machnie

ii. the installation log file (could be found in folder %temp%, the latest log file)

 

 

Regards,

Chear Huat.



Chear Huat
SQA Analyst
DLS- Data Management
Autodesk, Inc.


Be sure to check out the Vault Help Wiki!
Mentor
tmccar
Posts: 469
Registered: ‎11-28-2007
Message 3 of 8 (550 Views)

Re: Vault Server 2012 on 64-bit PC

08-23-2011 05:27 AM in reply to: chearhuat

Hi Chear

   The OS is Windows 7 and it was installed in Denmark

When doing an install of SQL Server 2008 R2, it fails at the followig check:

:

"Performance counter registry hive consistency"

 

Tom

Product Support
herrerh
Posts: 219
Registered: ‎08-26-2008
Message 4 of 8 (543 Views)

Re: Vault Server 2012 on 64-bit PC

08-23-2011 06:24 AM in reply to: tmccar

Try rebuilding your peformance coutners using the following:

 

  • Start -> Run
  • cmd.exe
  • cd C:\Windows\System32
  • lodctr /R

 

Once the performance counters are rebuilt, try the installation of SQL 2008 R2 again.

 

-Hywell



Hywell Herrero
Data Management Support Specialist
Product Support
Autodesk, Inc.
Mentor
tmccar
Posts: 469
Registered: ‎11-28-2007
Message 5 of 8 (537 Views)

Re: Vault Server 2012 on 64-bit PC

08-23-2011 06:53 AM in reply to: herrerh

Yes i did that but it's still giving the error

Mentor
tmccar
Posts: 469
Registered: ‎11-28-2007
Message 6 of 8 (528 Views)

Re: Vault Server 2012 on 64-bit PC

08-23-2011 10:01 AM in reply to: tmccar
Employee
chearhuat
Posts: 113
Registered: ‎06-10-2010
Message 7 of 8 (495 Views)

Re: Vault Server 2012 on 64-bit PC

08-25-2011 12:42 AM in reply to: tmccar

Hi tmccar,

 

Could you share with us the exact workaround you adopt in ur solution? That'll help to benefit the forum users...

Thanks :smileyhappy:

 

Regards,

Chear Huat.



Chear Huat
SQA Analyst
DLS- Data Management
Autodesk, Inc.


Be sure to check out the Vault Help Wiki!
Mentor
tmccar
Posts: 469
Registered: ‎11-28-2007
Message 8 of 8 (484 Views)

Re: Vault Server 2012 on 64-bit PC

08-25-2011 03:53 AM in reply to: chearhuat

The SQL Server 2008 install was failing the "performance counter hive consistency" check.

The laptop is a localised Denmark build.

 I exported the following regiatry key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib\009

 

006 is the code for Denmark, so I edited this .reg file (changed the 009 to 006) re-imported it and the SQL installation .completed.

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