I'm trying to upgrade my local installation of Vault 2013 Basic to Vault 2015 Basic, but the installer fails with the following error:
Failed connecting to SQL Server –
server=localhost\AUTODESKVAULT;user id=sa;password=*****
My database is SQL Express 2008 SP3 - 10.3.5500.0 and I'm running Win7 Pro x64. I've run the ADMS Diagnostic Tool and I don't get any errors, and my Vault 2013 access works perfectly.
I'm pretty sure I did not change the default sa password, so I'm not sure why the Vault 2015 installer can't connect to the SQL server, but Vault 2013 can.
Any help would be greatly appreciated.
jh
Solved! Go to Solution.
Solved by jh. Go to Solution.
Hi jh,
Make sure the antivirus is disabled, even much better uninstall it. Does it help?
If you don't have Management Studio installed (SQL Express does not contain it) then you can test the SQL connection using Data Link Properties. How to do it?
Hope it helps.
I've disabled my antivirus program and both of the tests above successfully connect to the SQL server with the default login and password. But the Vault installer still gives the same error. I've even tried manually entering the login info in the installer.
What now? Is there a log file for the installer or SQL server that could give more info on this error?
UAC is disabled and I ran the setup program as an admin (set via the properties menu) and I still get the same error.
Hi JH,
you can check in %TEMP% if you see a logfile for analysis as well as the eventviewer of your machine.
The log file had some errors and warnings in it, so I uninstalled Vault 2013, did a clean install of Vault 2015, and then restored my data from a backup. It's working fine now.
Thanks!