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Vault 2014 Subscription Release 1 Web Client - Error Illegal Characters Item

12 REPLIES 12
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Message 1 of 13
jdow
1166 Views, 12 Replies

Vault 2014 Subscription Release 1 Web Client - Error Illegal Characters Item

After installing Vault 2014 SR1, launching the new thin client and then selecting Item Manager i receive the error: "Error occurred while generating entity view"  Illegal characters in path. (see image).

 

Thoughts?

 

Thanks,

John

 

JD
12 REPLIES 12
Message 2 of 13
olearya
in reply to: jdow

HI John,

 

This may require a support case.  Likely need a bit more detail here including server logs etc. 



Allan
Product Manager
Autodesk, Inc.
Message 3 of 13
chearhuat
in reply to: jdow

 Hi John,

 

Could you also attach the image?

Thanks.

 

Regards,
Chear Huat.



Chear Huat
SQA Analyst
DLS- Data Management
Autodesk, Inc.


Be sure to check out the Vault Help Wiki!
Message 4 of 13
kolesaa
in reply to: chearhuat

Hi all

periodically have similar problem, see screenshot

 

Message 5 of 13
chearhuat
in reply to: kolesaa

Hi Kolesaa,

 

Some of the listed files might contain special characters (which are interpretted as illegal character), could you help to identify are there of such character in the file name?

 

Thanks.

 

Regards,
Chear Huat



Chear Huat
SQA Analyst
DLS- Data Management
Autodesk, Inc.


Be sure to check out the Vault Help Wiki!
Message 6 of 13
kolesaa
in reply to: chearhuat

I choose Item Master and pops up a message 

er_V2014SR1.PNG

Time is now it works.

Message 7 of 13
kolesaa
in reply to: jdow

with address to any of the Items

 

erASR2014_02.png

Message 8 of 13
chearhuat
in reply to: kolesaa

Hi kolesaa,

 

Would that be okie if you could provide us with the dataset backup? This will help us to troubleshoot.

 

 

Regards,
Chear Huat.



Chear Huat
SQA Analyst
DLS- Data Management
Autodesk, Inc.


Be sure to check out the Vault Help Wiki!
Message 9 of 13
kolesaa
in reply to: chearhuat

I am sorry, I can not now make
Message 10 of 13
mdellunto
in reply to: kolesaa

I am having the same pop up problem when clicking on Item master. I get error occurred while generation entity view etc..

 

Maybe I will just stick with the vanilla ice cream release of 2014.

Message 11 of 13
mdellunto
in reply to: jdow

Hi all,

 

Does anyone have a fix for this yet? would be great to use the item master in the new thin client

Message 12 of 13
zongjie.ng
in reply to: mdellunto

Hi mdellunto,

 

Regarding the error illegal characters item issue, it has been fixed. Please raise a support case with the product support to request for a fix for Vault 2014 SR1.

Message 13 of 13
mdellunto
in reply to: jdow

Thank you I have opened the support case.

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