I've beend trying to send a file to a vendor all morning and everytime I find the file and select Send to, Vault 2012 SP1 hang and I have to kill the app. When I try to send to a link it hangs as well. Any idea what may be causing this?
Solved! Go to Solution.
Solved by jweiss1313. Go to Solution.
Hello,
Is there a chance the email window is open in another window? We have found that there are a lot of times where users switch from using multiple monitors to just 1 and the dialog is open off of the screen. Here's a link to the solution to that problem in our troubleshooting portion of the wiki: http://wikihelp.autodesk.com/Vault/enu/Community/Troubleshooting/Sometimes_Vault_Client_becomes_unre...
If that is not the issue, let us know.
Regards,
Adam
Hi Adam,
I tried your suggestion, but Alt-spacebar didn't to anything. I was going to unistall and while uninstall was running I got an error about Outlook running. I cancelled the unistall and opened task manage to find multiple session of outlooks running behind the scenes. I did and end task on all the Outlook sessions and opened Vault again and Send to works fine. Thanks for you help, I appreciate it.