Hi again
I'm sorry to hear that the problem is not resoleved. If you have the
priviledge of a "clean" test system - your idea about doing a fresh install
might be the fastest way to get it going. As you mention you are an ATC - I
guess you might have a number of other software packages each requiring
their own settings - so a new installation on a clean setup could be a good
place to start. Otherwise - use your contact in the ATC network to get some
help to get it resolved, if this does not work.
Best regards
Uffe Bak
Customer Success Engineer
Data Management, Autodesk Manufacturing