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DWF custom/user properties

14 REPLIES 14
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Message 1 of 15
hallgrimur
803 Views, 14 Replies

DWF custom/user properties

Hi

 

Using Vault Professional 2014.

 

I am trying to add user properties to dwf file with no luck. I created a user property and can change for other filetypes but not dwf.  

 

Are all DWF files locked for editing on user properties????

 

17-9-2013 14-24-57.jpg

 

The DWF file is not a visualization file of a dwg file.

 

with regards

Hallgrimur

14 REPLIES 14
Message 2 of 15
cbenner
in reply to: hallgrimur

Message 3 of 15
hallgrimur
in reply to: cbenner

Hi

 

The dwf file is created from a dwg that I don't have.  A contractor created the dwf that I then put into my Vault.  I can't either change the data for visualization DWF nor dwfx files.

 

with regards

Hallgrimur

Message 4 of 15
hallgrimurmar
in reply to: hallgrimur

I was able to to this when I was testing Vault 2013 Collaboration AEC

 

with regards

Hallgrimur

Message 5 of 15
cbenner
in reply to: hallgrimurmar

I have to be perfectly honest... I don't know why this is.  It works just fine here, and I haven't been able to find any settings that specifically cover properties on dwf files.  On your first post... look for a button that says "Need an Answer".  This will escalate your question to tech support guys,... hopefully one of them knows something.  Sorry.

Message 6 of 15
hallgrimur
in reply to: cbenner

Hi

 

I am not able to find this "Need an answer" button.  

 

with regards

Hallgrimur

Message 7 of 15
cbenner
in reply to: hallgrimur

Is it not at the bottom of the message?

 

need.JPG

I'm not sure it's on every post.

 

Are you a subscription customer?  You can contact tech support directly for help.

Message 8 of 15
hallgrimurmar
in reply to: cbenner

we are a subscription customer but I have not been able to send support requests.  I am defined as an End User.  I will check my CAD manager if he can change that somehow. 

 

I dont have a button like that.  Wish I had Smiley Happy

 

with regads

Hallgrimur

Message 9 of 15
cbenner
in reply to: hallgrimurmar
Message 10 of 15
dgorsman
in reply to: cbenner

I think that button just an option for the EE's, so AutoDesk doesn't get bombarded with requests.

----------------------------------
If you are going to fly by the seat of your pants, expect friction burns.
"I don't know" is the beginning of knowledge, not the end.


Message 11 of 15
hallgrimurmar
in reply to: dgorsman

That seems reasonable.

 

Regarding this case I finally managed to send a support case and got the response that they can confirm this behavior and a change request has been logged for future release/servicepack.

 

So I am left with no results and out implementation of Vault is at a standstill.

 

regards

Hallgrimur

Message 14 of 15
psaarloos
in reply to: hallgrimurmar

Did you receive any update about the change request? We are having the same problem.

 

Regards,

Pim

Regards,
Pim Saarloos
Product Manager
If my post answers your question, please click the "Accept as Solution" button. Kudos are much appreciated!
Message 15 of 15
hallgrimurmar
in reply to: psaarloos

Autodesk knows of this error and as far as I know this will be addressed in the next hotfix. 

 

Fingers crossed.

 

 

with regards

Hallgrimur

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