Vault General Discussion

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Valued Contributor
Josy05
Posts: 60
Registered: ‎11-17-2011
Message 1 of 4 (236 Views)

Corrupt files after power failure

236 Views, 3 Replies
10-16-2012 07:43 AM

Hi,

 

We experienced a power outage 2 days ago and since them Vault is giving file system error message #179. Also parts are suddenly corrupted because they were probably check out at the time the power shut down. (No we don't have a ups battery for this server). To help the situation I lost the history view, so I am unable to revive older versions that may be accessible. What can I do? The more a create files, the more they become corrupted the next morning I just don't want to work anymore.

 

Thanks,

Josee Laplante
BIM Drafting Technician

AutoCAD 2014
Inventor Professional 2014
Vault Professional 2014
Revit 2014
Employee
olearya
Posts: 650
Registered: ‎08-14-2008
Message 2 of 4 (228 Views)

Re: Corrupt files after power failure

10-16-2012 09:02 AM in reply to: Josy05

Hi There,

 

This does sound a little unusual and there may be a number of issues to look at:

 

Firstly the Vault  system is based on a stateless client, meaning that there should be no issue with checked out files, as long as you check files back in from same machine with same name all should be fine.  

 

When are you seeing the "179" error - can you provide more details around this?

 

What does it mean when you say you have lost the history view?

 

Obviously there could be a number of issues on the server caused by the blackout, I would look at running the ADMS server check installed on the server alongside ADMS to ensure those components are still functioning correctly. 



Allan
Product Manager
Autodesk, Inc.
Valued Contributor
Josy05
Posts: 60
Registered: ‎11-17-2011
Message 3 of 4 (219 Views)

Re: Corrupt files after power failure

10-16-2012 10:05 AM in reply to: olearya

Hi,

 

I want to mention that the power shut down came at the same moment I was checking files into the Vault. We think the server did not close but our personnal stations did. Files had different status at different location and we did not know how to deal with this, so we may have caused the problem ourselves.

 

Never the less, we presently have corrupt files that can't be renamed or opened, only deleted. We managed to open an older version and save it, which seems fine. But when opening an assembly drawing containing a corrupt or replaced version we get the error 179 (see attached).

 

As for the Vault visual problem view I had, it is fixed. For some reason I had lost my customization and was missing the .xml file

Josee Laplante
BIM Drafting Technician

AutoCAD 2014
Inventor Professional 2014
Vault Professional 2014
Revit 2014
Employee
minkd
Posts: 472
Registered: ‎06-07-2010
Message 4 of 4 (210 Views)

Re: Corrupt files after power failure

10-16-2012 10:18 AM in reply to: Josy05

Do you have a backup made prior to the power outage that you could restore?

 

-Dave



Dave Mink
Data Management
Autodesk, Inc.

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