Vault General Discussion

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Contributor
cykel
Posts: 13
Registered: ‎07-26-2011
Message 1 of 4 (3,641 Views)
Accepted Solution

Autodeks Vault 2012 could not find the Data Management Services on localhost

3641 Views, 3 Replies
12-20-2011 06:28 AM

Hi,

 

This looks like a popular topic but I can't find a propoper fix for it.

 

I ran into this problem before and at that time all I did was restart the service unde "services" in windows.

 

That does not work now. The services are running but I can not get in either via web or the vault browser.

 

This is my setup

Production Suite 2012

Vault 2012

Everything runs on the same 6-core pc for now. I will move the database to another system next week.

 

It worked yesterday but it does not today.

 

This is the checks I've done:

 

1) web:

http://127.0.0.1/ 

and

http://127.0.0.1/AutodeskDM/Services/SecurityServi​ce.asmx

 

nothing

 

2) turnied of firewall

nothing

(The firewall I am using is Trend Micro)

I also cheked if port 80 is open and it respond to port 80 frm another PC

 

3) checked the services under Administration tools. All services are running. Turned them of and restarted them

nothing

 

4) Open the SQL server configuration manager

The SQL Server and SQL browser  are running but the agent is stopped.

I guess that is the way it should. I can restart them all but the agent stops since it has nothing to do.

 

Moving forward

 

A) re-install is something I realy do not want to do. I do not think that is a fix but worst case that is an option

If I go there what parts need to be backed up due to that it is lost in the re-install. what parts need to be updated just to be safe?

 

B) Is there a way of re-register the services?

 

 

Please Please help. Frustration and bitterness are spreading.

 

Daniel

 

Contributor
cykel
Posts: 13
Registered: ‎07-26-2011
Message 2 of 4 (3,638 Views)

Re: Autodeks Vault 2012 could not find the Data Management Services on localhost

12-20-2011 06:49 AM in reply to: cykel

Hi again,

I have some more info,

 

The IIS tool  shows that the dafault web site is NOT running.

I try to restart it but it says

(translated from Swedish)

 

It is not possible to access the file since it is used by another process(exception from HRESULT 0x80070020)

 

 

Any ideas?

Contributor
cykel
Posts: 13
Registered: ‎07-26-2011
Message 3 of 4 (3,637 Views)

Re: Autodeks Vault 2012 could not find the Data Management Services on localhost

12-20-2011 07:03 AM in reply to: cykel

 

Here is what is cousing the problem:

 

Port 80 is stolen by anohter app before ISS starts.

 

Apps that can couse this is Skype.exe

There is others too. but in my case... it was skype.

 

to check this:

open command and run:

NETSTAT -ano

 

you see what app is using each port

There is two ways to fix this.

 

Don't do anything. just make sure you start vault before skype.

 

open skype and change the default port to something else. I picked 8080

You change it under Tools> Options> advanced>connections. disable use port 80 and 443 for incoming conections and choose soemthing else.

 

 

Contributor
ghmail16
Posts: 13
Registered: ‎03-19-2012
Message 4 of 4 (2,480 Views)

Re: Autodeks Vault 2012 could not find the Data Management Services on localhost

10-24-2012 11:58 PM in reply to: cykel

Hello,

I have the same problem.

But I have not installed Skype.

How can you understand which program uses port 80

I run cmd and typed netstat -ano and this type of data appeared


Proto--Local Address--Foreign Address--State      --PID

TCP--  0.0.0.0:80        --0.0.0.0:0             --Listening--1928

 

Whats the meaning of that?

 

From where I can change which program uses a port.

Thanks!

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