Vault Professional 2014.
Recently came across a new error.
Trying to add an item card to an existing Change Order. (The change order is in Work state, but was previously in "Check" state)
The change order routing selected is not appropriate to work with item.
Please select appropriate routing or remove items from the change order.
Huh???!!! How can you even create a change order that doesn't work with items??? And how is it there are other items attached to this change order, just not the ones I am trying to add?
I and the others have had nothing but endless issues with Vault 2014 and change orders specifically. Everytime something comes up, I'm locked out of that change order for 20minutes. (Can we at least change that somewhere?? ...) Says's the file is locked out for editing by me, and I'm apparently to big a ***** to give myself access to it.
I checked the documentation in the SDK and it states "Server Error Code: 1656 "InappropriateRouting". Should really say "InadequateKnowledgeOfWhatHappenedSoJustPrintedSom
Others have tried to update this change order. They were "Responsible Engineers". I tried as the Administrator which is everything and got the same error.
Solved! Go to Solution.
Make sure that everyone currently on the routing has Item Editor role in your permissions. That's all I've been able to find so far.
Everyone who accesses Change Orders, is part of an Engineering group that has all appropriate roles defined. I myself am the administrator of this vault, and in this particular case I logged on with the Administrator account and still cannot add item cards.
Only recently has this error ocurred. Why we are suddenly denied the ability to add or remove item cards from the Associated Records list seems a little dumbfounding. Especially with the particular error (1656) being presented. These particular ECO's were at the check stage and "rejected" back to work. The responsible Engineer who has been working on this ECO added the original item cards and files that were part of this ECO. Suddenly he can only add/remove files, whereas any attempt to add or remove an item card results in this error.
How can this happen? Furthermore, how is it possible to limit an ECO to NOT allow item cards to be added to the records?
You keep saying Item Cards.... what is an Item Card? Are you referring to just Items?
Is this happening only on one ECO or across the board?
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