BIM 360 Glue e-mail notifications stopped working

[nambrosino_oconnells]

Anil - I am having the same issue, I stopped receiving the auto email notifications in Glue when someone posts a model. 

Is this a specific fix to the user?

[mikebradford]

Our IT dept. said that the folder where all the notifications resides was too full.  They emptied it 

and it is working again.

[anil_mistry]

Hi @nambrosino_oconnells,

I'm just checking in to see if you need more help with this. Did the suggestion that @mikebradford  provided work for you?

If so, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

Thank you and have a great day!

[nambrosino_oconnells]

I dont see a solution, it just says to log a support ticket. The notifications go to my email inbox so it wouldn't make sense that that folder is too full.

[bogdan_ciobanu]

Hi @nambrosino_oconnells 

Is this happening just to you or to other project members as well? 

Are other users in your network receiving these notifications?

Thank you!

Best regards,

Bogdan

[bogdan_ciobanu]

Hi @nambrosino_oconnells 

Just wanted to follow up with you to see if you still needed our help on this one?

If you do, thank you for helping me by answering the questions in my previous post.

In case any of the posts here helped, please click on Accept as Solution to confirm and to help others in the community to find them easily.

Best regards,

Bogdan

[bogdan_ciobanu]

Hi @nambrosino_oconnells 

Just wanted to follow up with you to see if you still needed our help on this one?

If you do, thank you for helping me with the following:

• Is this happening just to you or to other project members as well? 
• Are other users in your network receiving these notifications?

In case any of the posts in this thread helped you and you no longer need assistance on this one, please click on Accept as Solution to confirm and to help others in the community to find them easily.

Best regards,

Bogdan