iPad BIM 360 Glue element url problme

[Anonymous]

A problem about BIM 360 Glue in iPad, when we view a model properties and select the element url, we found out if we insert a link was Microsoft SharePoint link it will gray out the last part of the url, like if the complete url is "https://test.sharepoint.com/:b:/r/site/test", it only can link to "https://test.sharepoint.com", and the last part "/:b:/r/site/test" will gray out, can't make the hyper link complete.

Is any user have the same problem too? And any way to fix this problem?

[anil_mistry]

Hi @Anonymous,

Thank you for participating in our community! Are you able to see this hyper link in BIM 360 Glue Desktop application? Would you be able to provide screen capture for further investigation?

Thank you and have a great day!

[Anonymous]

We able to see this hyper link in BIM 360 Glue Desktop application, but in iPad app it seem can't complete it be a full hyper link.

[anil_mistry]

Hi @Anonymous,

Thank you for your reply. I will forward this to development team for further investigation and will give you an update soon. 

Thank you and have a great day!

[Anonymous]

Hi Anil Mistry,

May I know any result?

[anil_mistry]

Hi @Anonymous,

I am sorry but I don't have any update at this time. I will keep you posted. 

Thank you and have a great day!

[anil_mistry · Accepted solution]

Hi @Anonymous,

I am extremely sorry but development team has corrected this behavior in latest update. Please verify and let me know if you are still seeing this behavior. 

Thank you and have a great day!

[anil_mistry · Accepted solution]

Hi @Anonymous,

I was wondering if you had an opportunity to verify this behavior. Please let me know if you are still seeing this behavior. 

Thank you and I look forward to your reply. 

Please select the Accept as Solution button if my post solves your issue or answers your question.