Can not create Issue in project

[Renzo_van_Rijswijk]

I have all the permissions in BIM360 (I am the admin!)

But in one project I am not able to create an issue anymore???

In other projects I still can...

When I open a document and try to make an issue, it turns white

Greetings, Renzo

[roeioved · Accepted solution]

Hi @Renzo_van_Rijswijk,

We identified an issue which create is blank when the "Design" type is inactivated (in Project Admin > Services > Issues > Types). We are working on a fix.

Can you confirm if this is the case in your project?

[Renzo_van_Rijswijk]

Yes, that is correct. All the issue types had been set to inactive and I created one issue type in Dutch, with a number of subtypes. 

Now, the Design and Coordination are turned on again, and the issues work!

Still, I want to turn off these Issue types.

Gr. Renzo

[roeioved]

@Renzo_van_Rijswijk Thanks for your confirmation.

We will fix this on our next Document Management release. Sorry for the temporary incontinence.

[mespaillat]

Hello @Renzo_van_Rijswijk ,

My name is Manny and I wanted to thank you for letting us know you were having this issue. As mentioned by @roeioved , this issue will be fixed in our next Docs release. Did you find his responses and suggestions helpful?

If so, please consider clicking ACCEPT SOLUTION, so other community members having the same issue can benefit from the response offered in this thread.

[mespaillat]

Hello @Renzo_van_Rijswijk ,

My name is Manny and I wanted to know if you had an opportunity to review my previous follow up comment? As mentioned by @roeioved , this issue will be fixed in our next Docs release. I wanted to know found his responses and suggestions helpful?

If so, please consider clicking ACCEPT SOLUTION, so other community members having the same issue can benefit from the response offered in this thread.

[roeioved · Accepted solution]

@Renzo_van_Rijswijk Issue fixed. You can now turn off the 'Design' type.