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Simulation CFD

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Contributor
samwicks
Posts: 23
Registered: ‎08-31-2011
Accepted Solution

Sim 360 Update

332 Views, 6 Replies
10-16-2012 01:43 AM

Hi all,

 

We're using the Trial, but it will no longer launch:

"Update Required"

 

Clicking Download directs me to the Autodesk subscription centre. We do not have an active subscription (we haven't renewed while we assess 360) and accessing our old subscription does not show any 360 updates.

 

I have contacted SimSquad, but was wondering if there was a quick fix.

 

How can I proceed?

Sam

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Active Member
maxedvardsson6198
Posts: 8
Registered: ‎10-05-2010

Re: Sim 360 Update

10-16-2012 02:58 AM in reply to: samwicks

Hi,

 

I'm having the same problem. Neither 360 mechanical nor 360 CFD will launch.

 

"Update Required

 

Please update your Autodesk Simulation products. The current version is no longer supported."

 

I've just been trying to use it yesterday and today, so I dont know if it worked before. Also, i can't find any updates for 360 in subscription centre (i have active subscription).

 

Regards,

 

Max

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Product Support
wildej
Posts: 643
Registered: ‎08-25-2011

Re: Sim 360 Update

10-16-2012 03:16 AM in reply to: maxedvardsson6198

Hi guys,

 

We in the UK are aware of this but cannot do anything to help presently I am afraid.

 

To get this noticed a little faster, could you also log the issue with Simsquad here?

 

http://usa.autodesk.com/adsk/servlet/pc/index?siteID=123112&id=16658447

 

Thank you!

Jon



Jon Wilde
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Contributor
Posts: 15
Registered: ‎10-16-2012

Re: Sim 360 Update

10-16-2012 03:41 AM in reply to: samwicks

Same problem this morning in Italy.

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Product Support
wildej
Posts: 643
Registered: ‎08-25-2011

Re: Sim 360 Update

10-16-2012 05:57 AM in reply to: neri69

Hi all,

 

Please try again now and let us know if you have any futher issues, should be working



Jon Wilde
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Contributor
samwicks
Posts: 23
Registered: ‎08-31-2011

Re: Sim 360 Update

10-16-2012 06:04 AM in reply to: wildej

All good here.

 

Cheers!

 

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Contributor
Posts: 15
Registered: ‎10-16-2012

Re: Sim 360 Update

10-16-2012 07:11 AM in reply to: samwicks

Yes now all is back ok....thanx....

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