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License problem

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Message 1 of 5
sveinn
Contributor
873 Views, 4 Replies
‎02-27-2012 09:28 AM
‎02-27-2012 09:28 AM

License problem

Mac address on the license server has been changed.

What should been done to fix it?

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Message 2 of 5
TravisNave
Mentor
in reply to: sveinn
‎02-28-2012 11:20 AM
‎02-28-2012 11:20 AM

If it is a virtual machine, hard code the license file in your virtual NIC back to match your LIC file or you will continually have the same problem.  If it is a physical machine and you changed the network card or motherboard, then you should probably just get a new license file generated to reflect the change.

 

Please call Autodesk Product Registration and Authorization:

http://en.autodesk.ca/adsk/servlet/index?siteID=9719649&id=9830778

1-800-551-1490 > Option 1 (English) > Option 2 > Network

You will need to provide your serial number and new MAC of the license server.

You will get better responses in the network licensing forum for these types of requests.  Thanks!



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 3 of 5
sveinn
Contributor
in reply to: TravisNave
‎02-29-2012 12:17 AM
‎02-29-2012 12:17 AM

Hello

 

It is a license server hos Danfoss that has got a new MAC adress.

I need new license fil for our Program

 

See Attachement

 

Sveinn

 

 

 

Edited by
Discussion_Admin

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Message 4 of 5
sveinn
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in reply to: TravisNave
‎02-29-2012 11:09 PM
‎02-29-2012 11:09 PM

Changes were made to license server here at Danfoss causing that the license does not work. I can not create a new license file on the website since it has been done on this contract.

 

Can I get permission for a new license file on this agreement (110000434892)?

 

Sincerly

 

Sveinn

 

 

Edited by
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Message 5 of 5
TravisNave
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in reply to: sveinn
‎03-01-2012 02:59 PM
‎03-01-2012 02:59 PM

I went ahead and registered this seat for you.  You should have it in your email now.

 

I will also PM you the license.



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w Updates | Disable Optimus
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